Subject: Ticket Assigned - Conversation with Dancing Heart
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 18 Mar 2020 22:54:46 +0000

Hi Syed Ataullah,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Dancing  Heart Dancing  Heart                    Hi           02:12 AM, 19th Mar                     Dancing  Heart                    Can you help me with my Order           02:16 AM, 19th Mar                     Dancing  Heart                    i want to know what’s the issue with my order. If one thing is not available then give me that item later and  give me the rest order now           02:17 AM, 19th Mar                   Syed                   Hi, Thanks for coming to chat. I'm Syed, How may I help you?           02:26 AM, 19th Mar                   Syed                   could you share your order ID           02:26 AM, 19th Mar                     Dancing  Heart                    7672602360           02:28 AM, 19th Mar                     Dancing  Heart                    Pls for my kid I need the order also went to store but all item were not available there           02:28 AM, 19th Mar                   Syed                   Due to recent directives from the government, stores & malls are temporarily closed. This is the reason you are unable to collect the order now days.           02:34 AM, 19th Mar                   Syed                   please give me 2-3 days we will try to find any solution for this           02:35 AM, 19th Mar                     Dancing  Heart                    Malls are open           02:36 AM, 19th Mar                     Dancing  Heart                    went to your one store foday           02:36 AM, 19th Mar                     Dancing  Heart                    No mall is closed           02:39 AM, 19th Mar                   Syed                   We're sorry for the inconvenience,            02:40 AM, 19th Mar                     Dancing  Heart                    But what’s the reason           02:41 AM, 19th Mar                   Syed                   we will escalate your concern to the relevant team           02:41 AM, 19th Mar                   Syed                   and get back to you on the email           02:41 AM, 19th Mar                     Dancing  Heart                    Your team is telling me this since 3days           02:41 AM, 19th Mar                     Dancing  Heart                    thats not the right answer           02:41 AM, 19th Mar                     Dancing  Heart                    3days and no one has got back to me           02:42 AM, 19th Mar                   Syed                   sorry for the delay in reply           02:45 AM, 19th Mar                   Syed                   we will raise your request to the relevant team           02:46 AM, 19th Mar                     Dancing  Heart                    Which team           02:50 AM, 19th Mar                     Dancing  Heart                    the team that never gets back           02:50 AM, 19th Mar                   Syed                   We're sorry for the inconvenience,            02:52 AM, 19th Mar                   Syed                   now days we are facing many issues due to corona varicose           02:53 AM, 19th Mar                   Syed                   كان من دواعي سروري مساعدتكم.            02:54 AM, 19th Mar                   Syed                   It was a pleasure assisting you. Thank you for shopping with us.           02:54 AM, 19th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/542731