Subject: Ticket Assigned - Conversation with HUDA SAEED
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 16 Mar 2020 21:29:57 +0000

Hi Syed Ataullah,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with HUDA SAEED HUDA SAEED                    order number 9771445389           01:20 AM, 17th Mar                     HUDA SAEED                    I would like to follow up on my refund amount of above captioned order number           01:21 AM, 17th Mar                   Syed                   Hi, Thanks for coming to chat. I'm Syed, How may I help you?           01:21 AM, 17th Mar                     HUDA SAEED                    Hi,           01:21 AM, 17th Mar                   Syed                   just a moment while i'm checking           01:22 AM, 17th Mar                     HUDA SAEED                    ok           01:22 AM, 17th Mar                   Syed                   as i checked your order is showing ready for pick up           01:23 AM, 17th Mar                     HUDA SAEED                    But this order is not in the store           01:23 AM, 17th Mar                     HUDA SAEED                    may be return back to warehouse           01:24 AM, 17th Mar                   Syed                   did you visit to the store before           01:24 AM, 17th Mar                     HUDA SAEED                    No, I didn’t, I was out of town           01:25 AM, 17th Mar                   Syed                   ok           01:25 AM, 17th Mar                     HUDA SAEED                    Recently check upon my return it’s not there           01:25 AM, 17th Mar                   Syed                   we will escalated you query to the concern team for refund           01:26 AM, 17th Mar                     HUDA SAEED                    Thank you           01:26 AM, 17th Mar                   Syed                   Is there anything else I can help you with?            01:27 AM, 17th Mar                     HUDA SAEED                    nope, nothing else. Waiting for refund updates           01:27 AM, 17th Mar                   Syed                   will get back to you on your email           01:29 AM, 17th Mar                     HUDA SAEED                    Thanks           01:29 AM, 17th Mar                   Syed                   It was a pleasure assisting you. Thank you for shopping with us.           01:29 AM, 17th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/534601