Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 06 Mar 2020 21:53:54 +0000

Hi Syed Ataullah,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I want to cancel my order as I will not be able to collect that due to my travel           01:44 AM, 07th Mar                   Syed                   Hi, Thanks for coming to chat. I'm Syed, How may I help you?           01:46 AM, 07th Mar                   Syed                   could you share your order ID           01:46 AM, 07th Mar                     User                    I min           01:48 AM, 07th Mar                     User                    6468620651           01:49 AM, 07th Mar                     User                    ??           01:50 AM, 07th Mar                   Syed                   Your order has been shipped and is on its way to you and cannot be canceled by us after that.

Here's what you need to do to cancel:

When the shipping partner contacts you to deliver the order you can inform it that you no longer want it.           01:51 AM, 07th Mar                   Syed                   Is there anything else I can help you with?            01:52 AM, 07th Mar                     User                    So it will be returned when i refuse to collect?           01:53 AM, 07th Mar                   Syed                   yes           01:53 AM, 07th Mar                   Syed                   it will return           01:53 AM, 07th Mar                     User                    Ok           01:53 AM, 07th Mar                     User                    Thanks           01:53 AM, 07th Mar                   Syed                   Thank you very much for using our live chat service. Please also feel free to leave a comment on your live chat experience after closing the chat window. Thanks again and goodbye.           01:53 AM, 07th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/510095