Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 06 Mar 2020 21:48:32 +0000

Hi Syed Ataullah,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hi           12:54 AM, 07th Mar                     User                    why i can't  apply my credit note           12:54 AM, 07th Mar                     User                    hellooo           12:55 AM, 07th Mar                   Syed                   Hi, Thanks for coming to chat. I'm Syed, How may I help you?           12:56 AM, 07th Mar                   Syed                   please share your credit not code           12:56 AM, 07th Mar                     User                    you want me to share full code           12:57 AM, 07th Mar                     User                    or lTS 4 DIGIT           12:57 AM, 07th Mar                     User                    LAST 4 DIGIT           12:57 AM, 07th Mar                   Syed                   please let me know where did you get that credit not from??           12:58 AM, 07th Mar                     User                    WHEN ENTER CODE ITS SAYS VOUCHER cant be redeem           12:58 AM, 07th Mar                     User                    sharjah city centre           12:58 AM, 07th Mar                     User                    for the return of shoes           12:58 AM, 07th Mar                   Syed                   could you share previous order ID           12:59 AM, 07th Mar                     User                    just tell me where should i enter the code           12:59 AM, 07th Mar                     User                    as its give two option           12:59 AM, 07th Mar                   Syed                   you have to enter in the voucher option           01:00 AM, 07th Mar                     User                    transaction number 9761266           01:00 AM, 07th Mar                   Syed                   would like to inform this is invalid number           01:01 AM, 07th Mar                   Syed                   kindly share the full order ID           01:01 AM, 07th Mar                     User                    this is original transaction number           01:01 AM, 07th Mar                     User                    online transaction number           01:02 AM, 07th Mar                     User                    Voucher cannot be redeemed Retry?           01:02 AM, 07th Mar                   Syed                   please let me know did you return online products or store products           01:03 AM, 07th Mar                     User                    this the message pop ups when i enter my voucher nummber           01:03 AM, 07th Mar                   Syed                   please give me credit not pic for further assistance           01:03 AM, 07th Mar                     User                    online purchase return in store           01:03 AM, 07th Mar                     User                    because of size           01:03 AM, 07th Mar                     User                    original purchase order number is 9761845048           01:04 AM, 07th Mar                     User                    hellooo           01:05 AM, 07th Mar                   Syed                   Just a moment           01:05 AM, 07th Mar                   Syed                   Are you sure about that did you return items from the same order ID           01:07 AM, 07th Mar                     User                    i have return slip           01:07 AM, 07th Mar                   Syed                   because i could not see any return order in your provided order ID           01:07 AM, 07th Mar                     User                    i can share thAT           01:07 AM, 07th Mar                   Syed                   kindly share the slip pic           01:08 AM, 07th Mar                   Syed                   are you contacted with us           01:11 AM, 07th Mar                   Syed                   please share return slip           01:13 AM, 07th Mar                     User                    PLZ WAIT           01:14 AM, 07th Mar                   Syed                   waiting for response           01:14 AM, 07th Mar                     User                    plz wait           01:17 AM, 07th Mar                   Syed                   ok           01:18 AM, 07th Mar                     User                    * File attached - 88888001073620191124_9761845048_1574679730848.pdf *             01:22 AM, 07th Mar                     User                    r u there           01:22 AM, 07th Mar                   Syed                   just a moment           01:24 AM, 07th Mar                     User                             01:24 AM, 07th Mar                   Syed                   would like to inform you it's invoice slip not return slip           01:25 AM, 07th Mar                   Syed                   could you share your credit not slip pic           01:25 AM, 07th Mar                     User                    that they gave us hard copy and this was mail confirmation of return           01:26 AM, 07th Mar                     User                    you need credit note with coda aswel           01:26 AM, 07th Mar                     User                    how safe it is to share credit note           01:27 AM, 07th Mar                     User                    by the way you can track with return note mail which share just now           01:27 AM, 07th Mar                   Syed                   sorry we can't track your email           01:29 AM, 07th Mar                   Syed                   if provide me your credit not code we can assist you           01:29 AM, 07th Mar                     User                    [email-masked]           01:29 AM, 07th Mar                     User                    no i will chk at store as i trust giving online           01:30 AM, 07th Mar                     User                    don't trust giving it online           01:31 AM, 07th Mar                   Syed                   ok as you wish           01:32 AM, 07th Mar                   Syed                   Is there anything else I can help you with?            01:32 AM, 07th Mar                     User                    as you wish means what           01:33 AM, 07th Mar                   Syed                   you can contact with the store for further assistance           01:34 AM, 07th Mar                     User                             01:34 AM, 07th Mar                     User                    well i know what to do           01:35 AM, 07th Mar                     User                    just advice me on this           01:35 AM, 07th Mar                     User                    how i can redeem it           01:35 AM, 07th Mar                   Syed                   just a moment           01:36 AM, 07th Mar                     User                    now it went through           01:37 AM, 07th Mar                     User                    by entering again and again           01:37 AM, 07th Mar                     User                    really a hassel           01:37 AM, 07th Mar                   Syed                   We're sorry for the inconvenience,            01:38 AM, 07th Mar                     User                    do you have any online promo code           01:38 AM, 07th Mar                   Syed                   WNF10           01:39 AM, 07th Mar                   Syed                   you can use this code for women shoes           01:40 AM, 07th Mar                     User                    men shoe           01:40 AM, 07th Mar                   Syed                   for %10 discount           01:40 AM, 07th Mar                   Syed                   on center point only           01:40 AM, 07th Mar                   Syed                   MNF10           01:40 AM, 07th Mar                   Syed                   it's for man shoes           01:40 AM, 07th Mar                   Syed                   but both of could be used on centerpoint only           01:41 AM, 07th Mar                     User                    i m on shoemart  site           01:41 AM, 07th Mar                   Syed                   Is there anything else I can help you with?            01:41 AM, 07th Mar                     User                    Only valid on Centrepoint. Retry?           01:42 AM, 07th Mar                     User                    not going through           01:42 AM, 07th Mar                   Syed                   i told you that both of only for centerpoint           01:43 AM, 07th Mar                     User                    ok           01:43 AM, 07th Mar                     User                    give me something for shoe mart           01:43 AM, 07th Mar                     User                    as i have done with my shopping           01:43 AM, 07th Mar                   Syed                   we don't have any code for shoe mart only you can purchase shoes mart products from centerpont           01:43 AM, 07th Mar                     User                    this credit note will work on centerpoint           01:44 AM, 07th Mar                     User                    hello           01:46 AM, 07th Mar                   Syed                   it's valid only for shoemart products           01:46 AM, 07th Mar                     User                    in center point can i use for shoe mart this credit note           01:47 AM, 07th Mar                   Syed                   yes you can try           01:47 AM, 07th Mar                     User                    ok thanks           01:47 AM, 07th Mar                   Syed                   Is there anything else I can help you with?            01:48 AM, 07th Mar                     User                    let me try           01:48 AM, 07th Mar                     User                    thanks           01:48 AM, 07th Mar                   Syed                   Thank you very much for using our live chat service. Please also feel free to leave a comment on your live chat experience after closing the chat window. Thanks again and goodbye.           01:48 AM, 07th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/510092