Subject: Ticket Assigned - Conversation with Bubbling Notes
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 03 Mar 2020 17:07:52 +0000

Hi Syed Ataullah,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Bubbling Notes Bubbling Notes                    Hi           08:32 PM, 03rd Mar                   Syed                   Hi, Thanks for coming to chat. I'm Syed, How may I help you?           08:34 PM, 03rd Mar                     Bubbling Notes                    S please           08:34 PM, 03rd Mar                     Bubbling Notes                    I want send u one link and have few questions           08:34 PM, 03rd Mar                     Bubbling Notes                    http://www.centrepointstores.com/sa/en//Men/Footwear/Shoes/Men%27s-Sneakers/SHOEMART-IMAC-Textured-Sneakers-with-Lace-Up-Closure/p/A302682TAN           08:35 PM, 03rd Mar                     Bubbling Notes                    Could u please see this and tell the shoes is looking dirty at the bottom           08:36 PM, 03rd Mar                     Bubbling Notes                    4th pictre           08:36 PM, 03rd Mar                     Bubbling Notes                    Please check the sole           08:38 PM, 03rd Mar                     Bubbling Notes                    Mr sued r u available           08:38 PM, 03rd Mar                     Bubbling Notes                    Hello mr syed r you available           08:41 PM, 03rd Mar                   Syed                   sorry  for the delay           08:46 PM, 03rd Mar                     Bubbling Notes                    https://www.centrepointstores.com/sa/en/Men/Footwear/Shoes/Men%27s-Sneakers/SHOEMART-IMAC-Textured-Sneakers-with-Lace-Up-Closure/p/A302682TAN           08:47 PM, 03rd Mar                     Bubbling Notes                    Please see the 4the pic           08:47 PM, 03rd Mar                   Syed                   would like to inform you this item the only one pers of the item is available           08:47 PM, 03rd Mar                     Bubbling Notes                    No           08:48 PM, 03rd Mar                     Bubbling Notes                    I am seeing the sole is unclean           08:48 PM, 03rd Mar                     Bubbling Notes                    It appears like used one           08:49 PM, 03rd Mar                     Bubbling Notes                    Why the colour of the sole is dirty           08:49 PM, 03rd Mar                     Bubbling Notes                    If u r busy let me know           08:50 PM, 03rd Mar                     Bubbling Notes                    Mr. Syed u have disappeared           08:51 PM, 03rd Mar                     Bubbling Notes                    I am looking forward to chat           08:52 PM, 03rd Mar                   Syed                   did you received your order           08:52 PM, 03rd Mar                     Bubbling Notes                    S           08:52 PM, 03rd Mar                   Syed                   or you going to place           08:52 PM, 03rd Mar                     Bubbling Notes                    I received the order           08:52 PM, 03rd Mar                     Bubbling Notes                    Sole looks dirty why           08:52 PM, 03rd Mar                     Bubbling Notes                    It appears like a used one           08:53 PM, 03rd Mar                     Bubbling Notes                    I am wondering why it is not clean offwhite colour sole           08:55 PM, 03rd Mar                     Bubbling Notes                    Mr syed r u engaged on other business please tell me           08:56 PM, 03rd Mar                     Bubbling Notes                    I will quit           08:56 PM, 03rd Mar                     Bubbling Notes                    Waiting for reply and u r disappearing           08:57 PM, 03rd Mar                   Syed                   Currently, you may exchange Shoe Mart items in any Centrepoint/Shoemart store within 14 days from the collection/delivery date providing that the item is available in the store.
 
Products that have a manufacturing issue cannot be exchanged, however, a return and refund can be done.
 
You can return online purchases through the below three channels:

- You can let us know the name of the items and the order number, we will arrange for a return.

- You can now drop off your Centrepoint and Shoe Mart returns at any Centrepoint and Shoe Mart stores. Wrap your items in their original shipping packaging and bring it along with your invoice and or provide the order number to the store staff in the absence of an invoice.

- You can also book the return online. You can log into your account and go to Order History. Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions.             09:02 PM, 03rd Mar                   Syed                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           09:07 PM, 03rd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/503457