Subject: Ticket Assigned - Conversation with Gnei Bongso
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 03 Mar 2020 16:54:30 +0000

Hi Syed Ataullah,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Gnei Bongso Gnei Bongso                    9768394330 i returned 2 items in this order as the wrong size was sent to me both items were collected together but I've received refund only for one           08:18 PM, 03rd Mar                     Gnei Bongso                    I've waited a month and till.now you guys cant get this  right           08:18 PM, 03rd Mar                     Gnei Bongso                    Hello           08:21 PM, 03rd Mar                   Bot                   أهلا مرة أخرى!           08:21 PM, 03rd Mar                   Syed                   Hi, Thanks for coming to chat. I'm Syed, How may I help you?           08:24 PM, 03rd Mar                     Gnei Bongso                    9768394330 i returned 2 items in this order as the wrong size was sent to me both items were collected together but I've received refund only for one

I've waited a month and till.now you guys cant get this right           08:24 PM, 03rd Mar                     Gnei Bongso                    I haven't received the refund just  a refund confirmation for one item           08:25 PM, 03rd Mar                   Syed                   just a moment while I'm searching           08:25 PM, 03rd Mar                   Syed                   as i can see you was generated a return order of only one item           08:27 PM, 03rd Mar                   Syed                   that already has been refunded           08:27 PM, 03rd Mar                     Gnei Bongso                    I generated 2           08:27 PM, 03rd Mar                     Gnei Bongso                    And till a few days ago           08:27 PM, 03rd Mar                     Gnei Bongso                    I saw 2 items being processed for refund           08:27 PM, 03rd Mar                     Gnei Bongso                    When I checked on Monday again that's when is was showing 1 item           08:28 PM, 03rd Mar                   Syed                   could you share screenshot about that           08:28 PM, 03rd Mar                   Syed                   that items did you returned           08:29 PM, 03rd Mar                     Gnei Bongso                    So u r insinuating that I'm lying??           08:30 PM, 03rd Mar                     Gnei Bongso                    I asked for blue no 20 tights and recieved white no 10           08:30 PM, 03rd Mar                     Gnei Bongso                    I asked to return both the slippers and the tights           08:31 PM, 03rd Mar                     Gnei Bongso                    And the aramex guy took both items from.me           08:31 PM, 03rd Mar                   Syed                   We're sorry for the inconvenience,            08:33 PM, 03rd Mar                   Syed                   I'm just asking for further assistance           08:33 PM, 03rd Mar                     Gnei Bongso                    I guess I'll have to do all your work for u. I wish I had kept a screenshot of your site that showed 2 item processing for refund of total 44 aed till a few days ago. But I'm wrong for trusting max           08:36 PM, 03rd Mar                     Gnei Bongso                    If I check with aramex they can confirm           08:36 PM, 03rd Mar                     Gnei Bongso                    I will do that tomorrow as it is  it the petty amt it's the principle and being called a liar           08:38 PM, 03rd Mar                   Syed                   please share me the retuned item except refund for           08:42 PM, 03rd Mar                   Syed                   for check with the relevant team           08:43 PM, 03rd Mar                   Syed                   are you connected with us           08:49 PM, 03rd Mar                   Syed                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           08:54 PM, 03rd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/503418