Subject: New Reply Received - My Account
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 01 Mar 2020 07:29:52 +0000

Hi Syed Ataullah,  The customer has responded to the ticket.  My Account  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><b>Dear Team,</b></div>
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<div class="MsoNormal">The below shipments are already RTO confirmed.<span style='font-family:"Californian FB",serif;color:#002060'></span>
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<b><span style="color:#2F5496">Regards</span></b><span style="color:black"></span>
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<b><span style="color:#2F5496">Mukhtar </span></b><span style='font-size:9.0pt;font-family:"Times New Roman",serif;color:black'></span>
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<b><span style='font-size:9.0pt;font-family:"Tahoma",sans-serif;color:#2F5496'>Madinah DC</span></b><span style="font-size:9.0pt"></span>
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<div>From: ksalmglogistics Rydconloc <br>
<b>Sent:</b> Saturday, February 29, 2020 2:35 PM<br>
<b>To:</b> Splash &lt;[email-masked]&gt;; bm olmmadinah &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Sagaya Suresh Kumar &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#476983] - My Account</div>
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<div class="MsoNormal"><b><span style="font-size:10.5pt;font-family:-apple-system">Customer new number 0567136495.</span></b></div>
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<b>From:</b> Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> 29 February, 2020 2:03 PM<br>
<b>To:</b> ksalmglogistics Rydconloc &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sagaya Suresh Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Suvadeep Saha
 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ramesh Gottimukkala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#476983] - My Account</div>
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<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">kindly update the customer contact number,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Ataullah </span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Sun, 23 Feb at 3:29 PM
<span class="separator">, Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Problem Statement: Update customer contact number,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Order Date-:
<b>Feb 15, 2020</b> </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Order ID:
<b>6465167697, 6465623273</b> </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Tracking ID:
<b>FC02120100085, FC02151000246</b> </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Assistance Required: Need Urgent Delivery</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Issue Description: The order was shipped from our side on
<b>2/15/20</b> but till now the order has not delivered to the customer,</span></div>
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<b><span style="font-size:10.5pt;font-family:-apple-system">Customer's contact number-; 0567136495</span></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"> so we request you to contact the customer on the updated contact number for the delivery schedule on your priority basis.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards,</span></div>
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<b><span style="font-size:10.5pt;font-family:-apple-system">Ataullah</span></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">476983:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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