Subject: New Reply Received - Click & Collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 29 Jan 2020 09:25:18 +0000

Hi Syed Ataullah,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style="color:black">Dear Team,</span></div>
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<div class="MsoNormal"><span style="color:black">Item already forwarded to our Riyadh Warehouse w/ del. #: 327607.
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<div class="MsoNormal"><span style="color:black">Cc:\\ Dear <a id="OWAAM82735F0BBAF94FCFAFB87B876B29B35C" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Ksaclick&amp;collect Rydconloc</span></a> Naseeb – Kindly update the latest status of the said item.
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<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#595959'>Best Reg’s,</span></div>
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<span style="font-size:9.0pt;color:#595959">Elvis Vargas Garcia
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#767171">Mob. #: +966 54 436 3899,
<b>Ext</b>: 2004</span></div>
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<span style="color:black"><img width="122" height="28" style="width:1.2708in;height:.2916in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzA4MjYzOTM3OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.8px086nG6w8NP2wD29pdGvhWo3ASMSgTYxcqGTT8WXU"></span><span style='font-family:"Times New Roman",serif;color:#1F497D'>  </span><span style="color:#002060"></span>
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<div>From: Jed Conlocops2 &lt;[email-masked]&gt;
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<b>Sent:</b> Wednesday, January 29, 2020 12:13 PM<br>
<b>To:</b> Ksaclick&amp;collect Rydconloc &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;; Ksaconloc Ops &lt;[email-masked]&gt;; Elvis V. Garcia &lt;[email-masked]&gt;<br>
<b>Cc:</b> Ramesh Gottimukkala &lt;[email-masked]&gt;; Suvadeep Saha &lt;[email-masked]&gt;; Sree Adhikessavan &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;; Parvez Khan &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#418397] - Click &amp; Collect</div>
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<span style="font-size:12.0pt;color:#002451">Hi Team,</span><span style="font-size:12.0pt;color:black"></span>
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<span style="font-size:12.0pt;color:#002451">Shipment is already handover to Fleet room on 19-Jan-2020..</span><span style="font-size:12.0pt;color:black"></span>
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<span style="font-size:12.0pt;color:#002451">Dear Elvis,</span><span style="font-size:12.0pt;color:black"></span>
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<span style="font-size:12.0pt;color:#002451">Please check and update.</span><span style="font-size:12.0pt;color:black"></span>
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<b><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#2F5496'>Thanks,</span></b><span style="color:#002451"></span>
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<b><span style='font-family:"Arial",sans-serif;color:#1F4E79'>Nayab Hussain</span></b><span style="color:#002451"></span>
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<b><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#2F5496'>Outbound Landmark, Jeddah</span></b><span style="color:#002451"></span>
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<span style='font-family:"Franklin Gothic Demi",sans-serif;color:#002060'>Tel : Ext:2206, Mobile : +966583230626</span><span style="color:#002451"></span>
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<b><span style="color:black">From:</span></b><span style="color:black"> Ksaclick&amp;collect Rydconloc &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Sent:</b> Wednesday, January 29, 2020 9:00 AM<br>
<b>To:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ksaconloc Ops &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Jed Conlocops2 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Ramesh Gottimukkala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Suvadeep Saha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sree Adhikessavan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Parvez Khan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> [#418397] - Click &amp; Collect</span> </div>
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<a id="OWAAMAF81D3D4EA804C6C8FCBA3E91EB07979" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Jed Conlocops2</span></a>,</div>
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<div class="xmsonormal">                                Kindly  update…</div>
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<div class="xmsonormal">Regards</div>
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<div class="xmsonormal">Ganesh…</div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, January 29, 2020 10:50 AM<br>
<b>To:</b> Ksaclick&amp;collect Rydconloc &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ksaconloc Ops &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Parvez Khan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Ramesh Gottimukkala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Suvadeep Saha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sree Adhikessavan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#418397] - Click &amp; Collect</div>
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<div><b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b></div>
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<div class="xmsonormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Hi Team,</span></div>
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<div class="xmsonormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Problem Statement:Late Shipping</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Order Date :
<strong><span style="font-family:-apple-system">Jan 18, 2020</span></strong> </span>
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Order ID:
<strong><span style="font-family:-apple-system">6461543844</span></strong> </span>
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Store :
<strong><span style="font-family:-apple-system">Centrepoint21045</span></strong> </span>
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<div class="xmsonormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Assistance Required: Need Urgent Delivery</span></div>
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<div class="xmsonormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Issue Description: Customer placed order on
<strong><span style="font-family:-apple-system"> Jan 18, 2020</span></strong> and till now the customer not received the order. As per the hybris only one item is sent for collection, and other one is ready to shipped but other items are not processed as consignment, </span></div>
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<div class="xmsonormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Customer is chasing us for his/her order so we request you to send all renaming items under the order to the store,</span></div>
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<div class="xmsonormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Regards,</span></div>
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<div class="xmsonormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Ataullah</span></div>
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