Subject: New Reply Received - Click & Collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 29 Jan 2020 09:13:34 +0000

Hi Syed Ataullah,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
<span style="color: rgb(0, 36, 81)">Hi Team,</span>
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<span style="color: rgb(0, 36, 81)">Shipment is already handover to Fleet room on 19-Jan-2020..</span>
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<span style="color: rgb(0, 36, 81)">Dear Elvis,</span>
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<span style="color: rgb(0, 36, 81)">Please check and update.</span>
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<b><span style='font-size:9.0pt;font-family:"Arial",sans-serif;
color:#2F5496'>Thanks,</span></b>
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<div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif">
<b><span style='font-family:"Arial",sans-serif;color:#1F4E79'>Nayab Hussain</span></b>
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<b><span style='font-size:9.0pt;font-family:"Arial",sans-serif;
color:#2F5496'>Outbound Landmark, Jeddah</span></b><b><span style='font-size:
9.0pt;font-family:"Arial",sans-serif;color:#1F4E79'></span></b>
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<span style='font-family:"Franklin Gothic Demi",sans-serif;
color:#002060'>Tel : Ext:2206, Mobile : +966583230626</span><b><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#2F5496'></span></b>
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<div><b> <b><span style="font-size:10.0pt;font-family:Algerian;
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AR-SA"></span></b></b></div></span><div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Ksaclick&amp;collect Rydconloc &lt;[email-masked]&gt;<br>
<b>Sent:</b> Wednesday, January 29, 2020 9:00 AM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;; Ksaconloc Ops &lt;[email-masked]&gt;; Jed Conlocops2 &lt;[email-masked]&gt;<br>
<b>Cc:</b> Ramesh Gottimukkala &lt;[email-masked]&gt;; Suvadeep Saha &lt;[email-masked]&gt;; Sree Adhikessavan &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;; Parvez Khan &lt;[email-masked]&gt;<br>
<b>Subject:</b> [#418397] - Click &amp; Collect
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<a id="OWAAMAF81D3D4EA804C6C8FCBA3E91EB07979" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Jed Conlocops2</span></a>,</div>
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                                Kindly  update…</div>
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Regards</div>
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Ganesh…</div>
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<b>From:</b> Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Wednesday, January 29, 2020 10:50 AM<br>
<b>To:</b> Ksaclick&amp;collect Rydconloc &lt;[email-masked]&gt;; Ksaconloc Ops &lt;[email-masked]&gt;; Parvez Khan &lt;[email-masked]&gt;<br>
<b>Cc:</b> Ramesh Gottimukkala &lt;[email-masked]&gt;; Suvadeep Saha &lt;[email-masked]&gt;; Sree Adhikessavan &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#418397] - Click &amp; Collect</div>
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<b><i><span style="font-size:13.5pt; color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
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<span style='font-size:10.5pt; font-family:"-apple-system",serif; color:#183247'>Hi Team,</span>
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<span style='font-size:10.5pt; font-family:"-apple-system",serif; color:#183247'>Problem Statement:Late Shipping</span>
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<span style='font-size:10.5pt; font-family:"-apple-system",serif; color:#183247'>Order Date :
<strong><span style='font-family:"-apple-system",serif'>Jan 18, 2020</span></strong>
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<span style='font-size:10.5pt; font-family:"-apple-system",serif; color:#183247'>Order ID:
<strong><span style='font-family:"-apple-system",serif'>6461543844</span></strong>
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<span style='font-size:10.5pt; font-family:"-apple-system",serif; color:#183247'>Tracking ID:
<strong><span style='font-family:"-apple-system",serif'>N/A</span></strong> </span>
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<span style='font-size:10.5pt; font-family:"-apple-system",serif; color:#183247'>Store :
<strong><span style='font-family:"-apple-system",serif'>Centrepoint21045</span></strong>
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<span style='font-size:10.5pt; font-family:"-apple-system",serif; color:#183247'>Assistance Required: Need Urgent Delivery</span>
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<span style='font-size:10.5pt; font-family:"-apple-system",serif; color:#183247'>Issue Description: Customer placed order on
<strong><span style='font-family:"-apple-system",serif'> Jan 18, 2020</span></strong> and till now the customer not received the order. As per the hybris only one item is sent for collection, and other one is ready to shipped but other items are not processed
 as consignment, </span>
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<span style='font-size:10.5pt; font-family:"-apple-system",serif; color:#183247'>Customer is chasing us for his/her order so we request you to send all renaming items under the order to the store,</span>
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<span style='font-size:10.5pt; font-family:"-apple-system",serif; color:#183247'>Regards,</span>
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<span style='font-size:10.5pt; font-family:"-apple-system",serif; color:#183247'>Ataullah</span>
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<span style='font-size:10.5pt; font-family:"-apple-system",serif'><br>
</span><span style='font-size:1.0pt; font-family:"fdtktid",serif; color:white'>418397:1125156</span><span style='font-size:10.5pt; font-family:"-apple-system",serif'>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/418397