Subject: Ticket Assigned - Conversation with Bubbling Globe
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 17 Feb 2020 03:10:05 +0000

Hi Syed Ataullah,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Bubbling Globe Bubbling Globe                    HHi           06:36 AM, 17th Feb                     Bubbling Globe                    Hi           06:38 AM, 17th Feb                   Syed                   Hi, Thanks for coming to chat. I'm Syed, How may I help you?           06:43 AM, 17th Feb                     Bubbling Globe                    Can you please advise if there is canopy in below 2 product           06:48 AM, 17th Feb                     Bubbling Globe                    https://www.babyshopstores.com/ae/en/Baby-and-Moms/Nursery/Furniture/Cribs-and-Beds/Baby-Cribs/BABYSHOP-Juniors-Charlotte-Baby-Crib/p/158119986
https://www.babyshopstores.com/ae/en/Baby-and-Moms/Nursery/Furniture/Cribs-and-Beds/Baby-Cribs/BABYSHOP-Juniors-Charlotte-Baby-Crib/p/158119986           06:49 AM, 17th Feb                   Syed                   can you explain your query           06:50 AM, 17th Feb                     Bubbling Globe                    Canopy included or not included in above 2 baby crib           06:51 AM, 17th Feb                   Syed                   just a mometn           06:51 AM, 17th Feb                     Bubbling Globe                    OOk           06:51 AM, 17th Feb                   Syed                   We're sorry for the inconvenience, as I can see the canopy is not included           06:53 AM, 17th Feb                     Bubbling Globe                    IIn both not included?           06:53 AM, 17th Feb                     Bubbling Globe                    As one of them mentions detachable canopy but there is no clarity if included , slso the picture doesnt show           06:54 AM, 17th Feb                   Syed                   as I can see both are same           06:55 AM, 17th Feb                     Bubbling Globe                    JJust a minute           06:55 AM, 17th Feb                     Bubbling Globe                    Will send another link also           06:56 AM, 17th Feb                     Bubbling Globe                    JJunior margaret crib           06:56 AM, 17th Feb                     Bubbling Globe                    CCan u advise for this one           06:57 AM, 17th Feb                     Bubbling Globe                    ?           06:57 AM, 17th Feb                   Syed                   https://www.babyshopstores.com/ae/en/Baby-%26-Moms/Nursery/Furniture/Cribs-%26-Beds/Baby-Cribs/BABYSHOP-Juniors-Magaret-Wooden-Baby-Crib/p/F01-5451A-Multicolour           06:57 AM, 17th Feb                   Syed                   this item do you want           06:58 AM, 17th Feb                   Syed                   ??           06:58 AM, 17th Feb                     Bubbling Globe                    Yes           06:58 AM, 17th Feb                     Bubbling Globe                    DDoes this have canopy?           06:59 AM, 17th Feb                   Syed                   yes           06:59 AM, 17th Feb                     Bubbling Globe                    In the picture not shown           06:59 AM, 17th Feb                   Syed                   this has canopy           06:59 AM, 17th Feb                   Syed                   but in item details mentioned           06:59 AM, 17th Feb                     Bubbling Globe                    Can i have some picture to view what kind of canopy it is           07:00 AM, 17th Feb                   Syed                   would like to inform you we don't have more than provided on the wibside           07:01 AM, 17th Feb                     Bubbling Globe                    BBut it is confirmed canopy included?           07:02 AM, 17th Feb                   Syed                   yes included and Detachable           07:02 AM, 17th Feb                   Syed                   not fixed           07:02 AM, 17th Feb                     Bubbling Globe                    II need to change my order           07:03 AM, 17th Feb                     Bubbling Globe                    9770441779           07:03 AM, 17th Feb                   Syed                   just a moment I'll search           07:04 AM, 17th Feb                     Bubbling Globe                    RReplace charlotte crib with magaret crib           07:04 AM, 17th Feb                   Syed                   would like to inform you after placing the order we can't do any replacement           07:05 AM, 17th Feb                   Syed                   we can cancel the item right not           07:05 AM, 17th Feb                   Syed                   if you confirm           07:06 AM, 17th Feb                     Bubbling Globe                    And the amount will be credited back to card?           07:06 AM, 17th Feb                   Syed                   yes           07:07 AM, 17th Feb                   Syed                   after initiate from our end maybe take 5-15 working days           07:07 AM, 17th Feb                   Syed                   for banking process           07:07 AM, 17th Feb                   Syed                   are you connected with us           07:09 AM, 17th Feb                   Syed                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           07:09 AM, 17th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/466076