Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 15 Feb 2020 14:18:42 +0000

Hi Syed Ataullah,  The customer has responded to the ticket.  Delivery  Ticket comment <div>Dear team, <br>
<br>
Please disregard the last sent email.<br>
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Kindly note that as per our team, the address indicated in the order ; Thadeq, is out of coverage area. Please advise further actions.<br>
<br>
Best regards 
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<span class="labelnormal"><span class="labelname_sf">Lubna Shehadeh</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>15/2/2020 5:55 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#461118] - Delivery<br>
 
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<div dir="ltr">Hi team,</div>

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<div dir="ltr">kindly check and confirm why it's written on the system; Unable to Attempt,</div>

<div dir="ltr"> </div>

<div dir="ltr">Regards</div>

<div dir="ltr">Ataullah</div>
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<blockquote class="freshdesk_quote">On Fri, 14 Feb at 5:37 PM <span class="separator">, Shipa Delivery Support &lt;[email-masked]&gt; wrote: </span>

<div>Dear Team,   <br>
<br>
Thank you for reaching out to us. <br>
<br>
Kindly note that we will do our best to arrange a delivery attempt as soon as possible.  <br>
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<span class="labelnormal"><span class="labelname_sf">Best regards,<br>
<br>
Yazan Alkhateeb</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration:none;color:#f26641" rel="noreferrer">www.shipa.com</a> </span>
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<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>14/2/2020 6:20 AM GMT+02:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#461118] - Delivery<br>
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<div style="font-family:, 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif , , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif">​Hi Team,</div>

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<div>Problem Statement: Late Delivery</div>

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<div>Order Date: <span dir="ltr" style="font-weight:700">02-Feb-2020</span>
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<div>Order ID: <span dir="ltr" style="font-weight:700">6463630682</span>
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<div>Tracking ID: <span dir="ltr" style="font-weight:700">S000501544943</span>
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<div>Assistance Required: Need Urgent Delivery</div>

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<div>Issue Description: The order was shipped from our side on <span dir="ltr" style="font-weight:700">03/02/20</span> but till now the order has not delivered to the customer so we request you to arrange delivery on a priority basis.</div>

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<div>Regards,</div>

<div><strong>Syed Ataullah</strong></div>

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/461118