Subject: Ticket Assigned - Conversation with Jumping Football
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 11 Feb 2020 08:13:19 +0000

Hi Syed Ataullah,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Jumping Football Jumping Football                    hi           11:41 AM, 11th Feb                   Syed                   Hi, Thank you for contacting us. How may I help you?           11:42 AM, 11th Feb                     Jumping Football                    6464874422           11:42 AM, 11th Feb                     Jumping Football                    please check is this cancelled?           11:42 AM, 11th Feb                     Jumping Football                    i can not see this oeder in my history           11:42 AM, 11th Feb                   Syed                   please wait while i'm searching           11:43 AM, 11th Feb                     Jumping Football                    your service is very slow           11:44 AM, 11th Feb                     Jumping Football                    check fast           11:45 AM, 11th Feb                   Syed                   would inform you the order number is showing invaild kinsly sheck and confirm the order number           11:45 AM, 11th Feb                     Jumping Football                    its not showing in my order history           11:46 AM, 11th Feb                     Jumping Football                    i have used two gift card in this order so how can i reuse?           11:47 AM, 11th Feb                     Jumping Football                    you are cheating with customers           11:48 AM, 11th Feb                   Syed                   Kindly share your registered email id for further assistance.           11:50 AM, 11th Feb                     Jumping Football                    [email-masked]           11:51 AM, 11th Feb                     Jumping Football                    if order is invalid please tell me when can i use my gift card agin for next order.your refund process is very slowly           11:51 AM, 11th Feb                     Jumping Football                    please do it fast.i want to make new order today           11:52 AM, 11th Feb                   Syed                   We'd like to confirm you that order has not been placed successfully as the payment from your credit card used has been unsuccessful.

Please note that the transaction has only been authorized and not captured. An authorized transaction means that the transaction amount has been blocked by the card-issuing bank.

If a transaction is not captured, it will be reversed back to the card. You can also contact your bank to confirm the same information.           11:57 AM, 11th Feb                   Syed                   Is there anything else I can help you with?            12:00 PM, 11th Feb                     Jumping Football                    just inform me when will i get refund in my gift card           12:00 PM, 11th Feb                     Jumping Football                    i want to  use my card now           12:00 PM, 11th Feb                   Syed                   please wait           12:03 PM, 11th Feb                   Syed                   sorry for the inconvenience caused           12:08 PM, 11th Feb                   Syed                   we escalate you cocern to the relevant team           12:08 PM, 11th Feb                   Syed                   then we will get back to you           12:09 PM, 11th Feb                   Syed                   Is there anything else I can help you with?            12:09 PM, 11th Feb                   Syed                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           12:12 PM, 11th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/455960