Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 05 Feb 2020 10:26:22 +0000

Hi Syed Ataullah,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi I order an item and since this morning it has been out for delivery. But I am yet to receive it. Can you give me an idea of wat time it will be delivered. It is to be delivered to my work place and I am at my work place only till 3.30           01:59 PM, 05th Feb                   Syed                   Hi, Thank you for contacting us. How may I help you?           02:01 PM, 05th Feb                   Syed                   could you share your order number ??           02:01 PM, 05th Feb                     User                    Consignment number 88888001128720200204           02:02 PM, 05th Feb                   Syed                   would like to inform you the order number starts by 97           02:04 PM, 05th Feb                     User                    Order number 9769222736           02:05 PM, 05th Feb                   Syed                   please wait           02:07 PM, 05th Feb                   Syed                   as can I see the delivery partner in out for delivery           02:12 PM, 05th Feb                   Syed                   they will contact you soon           02:12 PM, 05th Feb                     User                    Yes out for delivery since 7.30 this morning. Can you contact the courier and find out an estimated time it will be delivered please           02:13 PM, 05th Feb                   Syed                   would like to inform the delivery will be completed at 8 o'clock in the evening           02:14 PM, 05th Feb                   Syed                   otherwise, you can contact me to reschedule for the delivery           02:15 PM, 05th Feb                     User                    Ok thank you. I will be out of reach on my mobile after 3.30 therefore can you confirm that I will accept the delivery from now           02:16 PM, 05th Feb                   Syed                   sorry for the inconvenience caused           02:16 PM, 05th Feb                   Syed                   would like to inform you the system is not updated till now           02:17 PM, 05th Feb                     User                    Sorry what do you mean it’s not updated           02:17 PM, 05th Feb                   Syed                   after update on the sytem we can contact them           02:18 PM, 05th Feb                     User                    Okay thank you           02:18 PM, 05th Feb                   Syed                   as per system the courier team are our for delivery           02:19 PM, 05th Feb                   Syed                   Is there anything else I can help you with?            02:19 PM, 05th Feb                     User                    Okay thank you           02:20 PM, 05th Feb                     User                    Nothing else           02:20 PM, 05th Feb                   Syed                   It was a pleasure assisting you. Thank you for shopping with us.           02:26 PM, 05th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/445143