Subject: Ticket Assigned - Conversation with hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 16 Dec 2020 15:58:41 +0000

Hi Syed Ataullah,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with  hello hello                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0543527294            07:40 PM, 16th Dec                   Syed                   Hi, Thanks for coming to chat. I'm Syed, How may I help you?           07:40 PM, 16th Dec                     hello                    helllo           07:40 PM, 16th Dec                     hello                    i haven't recieved my credit balance for the return i made           07:41 PM, 16th Dec                   Syed                   We're sorry for the inconvenience,            07:41 PM, 16th Dec                   Syed                   please share me your order Id so we can assist you better           07:42 PM, 16th Dec                     hello                    ok           07:42 PM, 16th Dec                   Syed                   are you there           07:45 PM, 16th Dec                   Syed                   are you still connected with us           07:46 PM, 16th Dec                   Syed                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           07:49 PM, 16th Dec                     hello                    yes           07:49 PM, 16th Dec                     hello                             07:49 PM, 16th Dec                     hello                    yes           07:50 PM, 16th Dec                     hello                    hello           07:50 PM, 16th Dec                     hello                    der           07:50 PM, 16th Dec                     hello                    i have shared the details           07:50 PM, 16th Dec                     hello                    please have a look           07:50 PM, 16th Dec                   Syed                   please give us few minutes I will check           07:51 PM, 16th Dec                   Syed                   6238835548           07:51 PM, 16th Dec                     hello                    ok           07:52 PM, 16th Dec                   Syed                   Would like to inform you that your refund has been inititated from our end on  11/28/20           07:54 PM, 16th Dec                   Syed                   to your bank account           07:54 PM, 16th Dec                     hello                    okay thank u           07:55 PM, 16th Dec                   Syed                   It was a pleasure to assist you. Thank you for shopping with us.   have a wonderful day.           07:56 PM, 16th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1884234