Subject: Email was not delivered to [email-masked]
From: Lifestyle <[email-masked]>
To: [email-masked]
Date: Mon, 07 Dec 2020 12:37:28 +0000

Hi Syed Ataullah,  
  The following message composed by you on ticket 435306 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Problem Statement: Voucher date Expired     Order Date: Dec 29, 2019  Order ID: 6458861278  voucher code: 6458861278-23222478-90488-66639  Value of the voucher; 468 SAR.  Assistance Required: Need to Approval for new voucher     Issue Description: The return voucher has been expired due reach its deadline, and the customer not used, however it was escalated to the Jira team for confirmation weather it used or not, they has confirmed that the voucher is active and not used yet, but due reached its expiry date could not be redeem, and the customer chasing his refund again, so kindly approve the new voucher for the same value ASAP.     Regards,  CS Team
Syed Ataullah