Subject: New Reply Received - RE: استلمنا طلبك للإرجاع.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 06 Dec 2020 10:20:05 +0000

Hi Syed Ataullah,  The customer has responded to the ticket.  RE:  استلمنا طلبك للإرجاع.   Ticket comment <div class="WordSection1">
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<span lang="AR-SA" style='font-size:11.0pt;font-family:"Arial",sans-serif'>الى الان لم يتواصل احد معي لاستلام المرتجع .؟</span><span dir="LTR" style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span>
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<div class="MsoNormal"><b><span style='font-size:9.0pt;font-family:"Verdana",sans-serif;color:#0D0D0D'>Basel A. Mousa
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<div>From:<span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Mousa, Basel
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<b>Sent:</b> Thursday, December 3, 2020 10:41 AM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [EXT] RE: <span lang="AR-SA" dir="RTL">استلمنا طلبك للإرجاع</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>.</span>
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<span lang="AR-SA">العنوان كما هو مقيد في سجلاتكم </span><span dir="LTR"></span>
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<span lang="AR-SA">جده- ابرق الرغامة </span>
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<span lang="AR-SA">شارع عبدالله ابن ابي عياش</span>
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<span lang="AR-SA">مجمع السالميه </span>
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<span lang="AR-SA">شقه ٣٣٣</span>
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<div class="MsoNormal">Sent from my iPhone</div>
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<div class="MsoNormal" style="margin-bottom:12.0pt">On Dec 3, 2020, at 10:22 AM, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:</div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Dear Customer,</span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>This email concerns your Customer Service case # 1799124</span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for
 us to help us resolve your query.</span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Looking forward to your response.</span></div>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>عميلنا العزيز,<br>
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تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 1799124<br>
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نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br>
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نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br>
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نتطلع الى ردكم.</span><span dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><span class="msoDel"><span>-</span></span>——<span lang="AR-SA" dir="RTL"></span></span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Syed Ataullah :
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<span dir="RTL"></span><span dir="RTL"></span><span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><span dir="RTL"></span><span dir="RTL"></span>​مرحبا باصل، </span><span dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>نشكرك على تواصلك معنا.<br>
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تقبل كامل اعتذارنا عن الإزعاج الذي تسببنا به.<br>
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 نود إعلامك أنه حاليا نواجه مشاكل في استلام المرتجع من قبل مندوب شركة الشحن، يرجى التأكد هل يمكنك تسليم المرتجع الى فرع آرمكس تحت رقم الشحنة هذا: 46382054401، وإلا تزويدنا بمعلومات عن رقم الهاتف المتحرك و العنوان الكامل  (رقم المنزل-الحي-الشارع-المدينة) لكي
 يتم تحديثها و تتم خدمتك على اكمل وجه.</span><span dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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لا تتردد بالاتصال بنا في حال وجود اي استفسارات اخرى.<br>
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اصدقائك<br>
فريق الدعم<br>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>1799124:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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