Subject: Ticket Assigned - Conversation with yonna
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 01 Dec 2020 14:23:37 +0000

Hi Syed Ataullah,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with yonna yonna                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  yonna Bot:  Hi Yonna ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  /startOver Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  هل ما زلت تريد التحدث إلى موظف الخدمة؟ Customer:  Yes Bot:  رجاءا أدخل بريدك الإلكتروني Customer:  [email-masked] Bot:  الرجاء إدخال رقمك Customer:  0544673921            06:13 PM, 01st Dec                   Rehan                   Hi Yonna, Thank you for contacting us. My name is Rehan.  How may I help you?           06:14 PM, 01st Dec                     yonna                    تم الطلب اون لاين يوم ١٨ نوفمبر و لم يصل الطلب حتى الان           06:16 PM, 01st Dec                   Syed                    مرحبا يونة معك عطاء الله يسرني ان اساعدك           06:17 PM, 01st Dec                   Syed                   هل يمكنك تزويدنا برقم طلبك حتى أستطيع مساعدتكم على أكمل وجه           06:17 PM, 01st Dec                     yonna                    6244031887           06:19 PM, 01st Dec                   Syed                   https://www.fareye.co/track.html?com_code=lmg&pm_Id=493&thex=ffffff&track_page_version=V2&&tracking_number=FP1120200004000&utm_source=hybris&utm_medium=email&utm_campaign=order_shipped_SA_ar           06:20 PM, 01st Dec                   Syed                   تبعا للحالة تبين لنا انه قد تم محاولة التوصيل مرة واحدة           06:21 PM, 01st Dec                   Syed                   يرجى التأكد هل رقم الهاتف شغال لديك           06:21 PM, 01st Dec                   Syed                   هل ما زلت معنا            06:23 PM, 01st Dec                   Syed                   يرجى العلم أنه سيتم إغلاق المحادثة لعدم وجود أي رد من قبلكم، الرجاء عدم التردد في التواصل معنا من جديد            06:23 PM, 01st Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1801536