Subject: Ticket Assigned - Conversation with ahmed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 26 Nov 2020 10:16:42 +0000

Hi Syed Ataullah,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ahmed ahmed                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi ahmed Bot:  Hi Hi Ahmed ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            01:39 PM, 26th Nov                     ahmed                    Hi           01:39 PM, 26th Nov                     ahmed                    can you please let me Order #6243244665 status as i have handover this to landmark pickup guy on 23 Nov did you receive ?           01:40 PM, 26th Nov                     ahmed                    hello are u there ?           01:47 PM, 26th Nov                     ahmed                    helloo           01:52 PM, 26th Nov                     ahmed                    /startOver           01:53 PM, 26th Nov                   Bot                   يرجى إدخال اسمك           01:53 PM, 26th Nov                     ahmed                    hi           01:53 PM, 26th Nov                   Bot                   مرحبًا Hi، ماذا تحتاج للمساعدة؟           01:53 PM, 26th Nov                     ahmed                    /startOver           01:53 PM, 26th Nov                   Bot                   يرجى إدخال اسمك           01:53 PM, 26th Nov                     ahmed                    /startOver           01:53 PM, 26th Nov                   Bot                   يرجى إدخال اسمك           01:53 PM, 26th Nov                     ahmed                    ahmed           01:54 PM, 26th Nov                   Bot                   مرحبًا Ahmed، ماذا تحتاج للمساعدة؟           01:54 PM, 26th Nov                     ahmed                    refund inquiry           01:54 PM, 26th Nov                   Bot                   مرحبًا Ahmed، ماذا تحتاج للمساعدة؟           01:54 PM, 26th Nov                   Syed                    مرحبا معك عطاء الله يسرني ان اساعدك           02:09 PM, 26th Nov                   Syed                   Hi Ahmed, Thanks for coming to chat. I'm Syed, How may I help you?           02:10 PM, 26th Nov                   Syed                   please give me few minutes I wll check           02:13 PM, 26th Nov                   Syed                   Dear Ahmed As I checked collected           02:14 PM, 26th Nov                   Syed                   your refund will be initiated within 24 hours           02:15 PM, 26th Nov                   Syed                   if not get any notification in this regard plesae contact us again           02:15 PM, 26th Nov                   Syed                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           02:16 PM, 26th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1760983