Subject: Ticket Assigned - Conversation with ragil
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 21 Nov 2020 08:43:54 +0000

Hi Syed Ataullah,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ragil ragil                    Bot:  Hi again! Bot:  Please enter your name Customer:  /startOver Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Ragil ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            12:27 PM, 21st Nov                     ragil                    6238149333 ybso           12:27 PM, 21st Nov                   Syed                   Hi Ragil, Thanks for coming to chat. I'm Syed, How may I help you?           12:31 PM, 21st Nov                   Syed                   please give me few minutes I will check           12:34 PM, 21st Nov                   Syed                   As I checked your return items collection has been delayed           12:36 PM, 21st Nov                   Syed                   Please confirm can you submit the items at Aramex store under this tracking ID 46376981346           12:37 PM, 21st Nov                   Syed                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           12:43 PM, 21st Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1725171