Subject: Ticket Assigned - Conversation with salimalrifai
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 18 Nov 2020 10:58:26 +0000

Hi Syed Ataullah,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with salimalrifai salimalrifai                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  salimalrifai Bot:  Hi Salimalrifai ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6242251775 Bot:    Your order status is : Placed    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0560560781            02:06 PM, 18th Nov          
            salimalrifai                             02:07 PM, 18th Nov                     salimalrifai                    I need my delivery           02:09 PM, 18th Nov                     salimalrifai                    Now           02:09 PM, 18th Nov                   Syed                   Hi Salimalrifaia, Thanks for coming to chat. I'm Syed, How may I help you?           02:27 PM, 18th Nov                   Syed                   Please give me few minutes           02:38 PM, 18th Nov                   Syed                   I will check           02:38 PM, 18th Nov                   Syed                   Dear Salimalrifai           02:39 PM, 18th Nov                   Syed                   As I checked your delivery schedule was for yesterday           02:40 PM, 18th Nov                   Syed                   but it seems like delayed than its deadline           02:40 PM, 18th Nov                   Syed                   please allow me few days I will escalate your que
 ry to the relevant team and will get back to you on email           02:40 PM, 18th Nov                   Syed                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           02:58 PM, 18th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1709075