Subject: Ticket Assigned - Conversation with noha
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 14 Nov 2020 19:59:57 +0000

Hi Syed Ataullah,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with noha noha                    Customer:  /startOver Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Noha ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9614237735 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            11:39 PM, 14th Nov                     noha                    Waiting           11:39 PM, 14th Nov                     noha                    Hello           11:40 PM, 14th Nov                   Bot                   أهلا مرة أخرى!           11:40 PM, 14th Nov                     noha                    9614237735           11:40 PM, 14th Nov                     noha                    My order was for 3 items and I can see 1 item is cancelled why is that?           11:41 PM, 14th Nov                     noha                    I need all 3 items           11:42 PM, 14th Nov                     noha                    ???           11:42 PM, 14th Nov                     noha                    Hello           11:43 PM, 14th Nov                   Bot                   أهلا مرة أخرى!           11:44 PM, 14th Nov                     noha                    I'm not getting any answer           11:44 PM, 14th Nov                     noha                    This chat is useless           11:44 PM, 14th Nov                   Syed                   Hi Noha, Thanks for coming to chat. I'm Syed, How may I help you?           11:51 PM, 14th Nov                   Syed                   We're sorry for the inconvenience,            11:52 PM, 14th Nov                   Syed                   please let me know how can I assist you           11:52 PM, 14th Nov                   Syed                   The (161881599 - - Full Length Jog Pants with Printed Side Tape and Pocket Detail) in your order ID 9614237735 went out of stock, so we will partially shipp your order and the invoice will be amended when it will be delivered           11:59 PM, 14th Nov                   Syed                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:59 PM, 14th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1690942