Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 13 Nov 2020 21:48:46 +0000

Hi Syed Ataullah,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0534984462            01:25 AM, 14th Nov                     hi                    /startOver           01:26 AM, 14th Nov                   Bot                   يرجى إدخال اسمك           01:26 AM, 14th Nov                     hi                    Hi           01:26 AM, 14th Nov                   Bot                   مرحبًا Hi، ماذا تحتاج للمساعدة؟           01:26 AM, 14th Nov                     hi                    /startOver           01:27 AM, 14th Nov                   Bot                   يرجى إدخال اسمك           01:27 AM, 14th Nov                     hi                    Refund process           01:27 AM, 14th Nov                   Bot                   مرحبًا Refund Process، ماذا تحتاج للمساعدة؟           01:27 AM, 14th Nov                     hi                    Hi           01:29 AM, 14th Nov                   Bot                   مرحبًا Refund Process، ماذا تحتاج للمساعدة؟           01:29 AM, 14th Nov                     hi                    Yes           01:30 AM, 14th Nov                   Bot                   مرحبًا Refund Process، ماذا تحتاج للمساعدة؟           01:30 AM, 14th Nov                     hi                    Can you speak english           01:30 AM, 14th Nov                   Bot                   مرحبًا Refund Process، ماذا تحتاج للمساعدة؟           01:30 AM, 14th Nov                   Syed                   Hi, Thanks for coming to chat. I'm Syed, How may I help you?           01:30 AM, 14th Nov                     hi                    About my return 2 items           01:30 AM, 14th Nov                   Syed                   can you share the order ID           01:31 AM, 14th Nov                   Syed                   I'm not getting a response from you. Are we still connected?           01:36 AM, 14th Nov                     hi                    6238658543           01:37 AM, 14th Nov                     hi                    6238658543           01:39 AM, 14th Nov                   Syed                   Please give me few minutes i will check           01:39 AM, 14th Nov                   Syed                   Dear Customer           01:43 AM, 14th Nov                   Syed                   As I checked your items are not received at  Warehouse           01:43 AM, 14th Nov                   Syed                   the refund will be processed after receiving the items once           01:44 AM, 14th Nov                   Syed                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           01:48 AM, 14th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1686671