Subject: Ticket Assigned - Conversation with hi its jennylyn
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 13 Nov 2020 21:42:00 +0000

Hi Syed Ataullah,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi  its jennylyn hi  its jennylyn                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi  its jennylyn Bot:  Hi Hi  Its Jennylyn ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6240621969 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0551974352            01:17 AM, 14th Nov                     hi  its jennylyn                    am sorry its not written during ordering that if sale will take long time, its says 3-5 days, i have a flight to catch this 19 im afraid ill not receive it before           01:17 AM, 14th Nov                     hi  its jennylyn                    i track it in the order history and it still in mecca           01:18 AM, 14th Nov                   Syed                    مرحبا معك عطاء الله يسرني ان اساعدك           01:22 AM, 14th Nov                     hi  its jennylyn                    English please           01:22 AM, 14th Nov                   Syed                   Hi, Thanks for coming to chat. I'm Syed, How may I help you?           01:22 AM, 14th Nov                     hi  its jennylyn                    i placed an order last nov9, but when i track its still in mecca           01:23 AM, 14th Nov                     hi  its jennylyn                    am sorry its not written during ordering that if sale will take long time, its says 3-5 days, i have a flight to catch this 19 im afraid ill not receive it before           01:23 AM, 14th Nov                   Syed                   please provide us your order ID           01:24 AM, 14th Nov                     hi  its jennylyn                    order# 6240621969           01:24 AM, 14th Nov                     hi  its jennylyn                    during check out, its written expected delivery is 14/15...           01:24 AM, 14th Nov                     hi  its jennylyn                    hello?           01:30 AM, 14th Nov                   Syed                   please give me few minutes           01:31 AM, 14th Nov                   Syed                   I will check           01:31 AM, 14th Nov                     hi  its jennylyn                    ok           01:31 AM, 14th Nov                   Syed                   https://tracking.shipadelivery.com/?bc=SD000394407.           01:33 AM, 14th Nov                   Syed                   would like to inform you that your order has been shipped from our end with Shipa courier team           01:34 AM, 14th Nov                   Syed                   I'm not getting a response from you. Are we still connected?           01:36 AM, 14th Nov                     hi  its jennylyn                    yes im here           01:37 AM, 14th Nov                     hi  its jennylyn                    so now its been shipped??coz the tracking shows same location everyday...in mecca           01:37 AM, 14th Nov                   Syed                   your order has been shipped from our end           01:37 AM, 14th Nov                     hi  its jennylyn                    what is this?? not found tracking           01:38 AM, 14th Nov                   Syed                   would like to inform you that the delivery service takes 4-6 working days           01:38 AM, 14th Nov                     hi  its jennylyn                             01:38 AM, 14th Nov                     hi  its jennylyn                    thats the link u shared to me           01:39 AM, 14th Nov                   Syed                   https://tracking.shipadelivery.com/?bc=SD000394407           01:39 AM, 14th Nov                     hi  its jennylyn                    ok..now its good           01:39 AM, 14th Nov                     hi  its jennylyn                    thank you           01:40 AM, 14th Nov                   Syed                   It was a pleasure to assist you. Thank you for shopping with us.   have a wonderful day.           01:41 AM, 14th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1686669