Subject: Ticket Assigned - Conversation with hannah
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 13 Nov 2020 17:02:14 +0000

Hi Syed Ataullah,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with  hannah hannah                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hannah Bot:  Hi Hannah ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0561786948            08:08 PM, 13th Nov                     hannah                    hi good evening           08:08 PM, 13th Nov                     hannah                    Can i return items that are part of Buy One get One promotion?           08:12 PM, 13th Nov                   Syed                   Hi Hnnah, Thanks for coming to chat. I'm Syed, How may I help you?           08:54 PM, 13th Nov                   Syed                   yes           08:55 PM, 13th Nov                   Syed                   you can return one of them           08:55 PM, 13th Nov                   Syed                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           09:02 PM, 13th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1686118