Subject: Ticket Assigned - Conversation with kumail
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 13 Nov 2020 12:17:30 +0000

Hi Syed Ataullah,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with kumail kumail                    Bot:  Hi again! Bot:  Please enter your name Customer:  kumail Bot:  Hi Kumail ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            03:21 PM, 13th Nov                     kumail                    9613048375 & 9612475025 - You have cancelled return request. Y so? Courier company already collected the return items.           03:27 PM, 13th Nov                     kumail                    Helloo           03:29 PM, 13th Nov                     kumail                    Helli           03:39 PM, 13th Nov                   Syed                   46042450296 COULD PLEASE INFORM US HPW MANY ITEM DID YOU RETURN FROM THIS ORDER           03:55 PM, 13th Nov                   Syed                   IN OUR SYSTEM WE RESIVE ONLY ONE RETURN ITEM           03:55 PM, 13th Nov                   Syed                   9612475025 AND SAME WITH IS ORDER NUMBER. COULD PLEASE INFORM US HPW MANY ITEM DID YOU RETURN FROM THIS ORDER           03:57 PM, 13th Nov                   Syed                   DO YOU HAVE ANY OTHER QUESTION?           03:58 PM, 13th Nov                   Syed                   ARE YOU STILL WITH US??           03:58 PM, 13th Nov                   Syed                   It was a pleasure to assist you. Thank you for shopping with us.   have a wonderful day.           04:16 PM, 13th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1685147