Subject: Ticket Assigned - Conversation with kei
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 13 Nov 2020 09:03:00 +0000

Hi Syed Ataullah,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with kei kei                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  kei Bot:  Hi Kei ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0553129306            11:47 AM, 13th Nov                     kei                    /startOver           12:20 PM, 13th Nov                   Bot                   يرجى إدخال اسمك           12:20 PM, 13th Nov                   Syed                   هل ما زلت معنا            12:55 PM, 13th Nov                   Syed                   شكرا جزيلا لاستخدامك خدمة الدردشة . لا تتردد أيضًا في ترك تعليق على تجربة الدردشة المباشرة بعد إغلاق نافذة الدردشة. شكرا مرة أخرى وداعا.           01:02 PM, 13th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1684527