Subject: Ticket Assigned - Conversation with edith
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Fri, 13 Nov 2020 07:41:00 +0000

Hi Syed Ataullah,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with edith edith                    Bot:  Hi again! Bot:  Please enter your name Customer:  edith Bot:  Hi Edith ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6241238249 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            10:58 AM, 13th Nov                     edith                    Okay           10:59 AM, 13th Nov                   Syed                   Hi, Thanks for coming to chat. I'm yahya, How may I he
 lp you?           11:00 AM, 13th Nov                     edith                    Hi           11:02 AM, 13th Nov                     edith                    I would like to cancel an order please           11:02 AM, 13th Nov                     edith                    Are you there           11:07 AM, 13th Nov                   Syed                   can you provide us the order number?           11:09 AM, 13th Nov                     edith                    46379212235           11:15 AM, 13th Nov                   Syed                   please  give us some times to do the needful           11:16 AM, 13th Nov                     edith                    Okay           11:16 AM, 13th Nov                   Syed                   as we can see that this number not valid i out system           11:17 AM, 13th Nov                   Syed                   please provide us the right one           11:18 AM, 13th Nov                     edith                    6240897824           11:
 19 AM, 13th Nov                   Syed                   we would like to inform you that your order has been shipped from our side and its with courier team to deliver it to you as soon as possible           11:31 AM, 13th Nov                   Syed                   your order with Aramex on the way to you           11:32 AM, 13th Nov                   Syed                   do you have any other question           11:32 AM, 13th Nov                   Syed                   Thank you very much for using our live chat service. Please also feel free to leave a comment on your live chat experience after closing the chat window. Thanks again and goodbye.           11:40 AM, 13th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1684310