Subject: Ticket Assigned - Conversation with zamzam
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 13 Nov 2020 07:24:02 +0000

Hi Syed Ataullah,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with zamzam zamzam                    Customer:  /startOver Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Zamzam ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9613611808 Bot:    Your order status is  : Delivered   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            10:12 AM, 13th Nov                     zamzam                    Ok           10:13 AM, 13th Nov                     zamzam                    Hello           10:16 AM, 13th Nov                   Bot                   أهلا مرة أخرى!           10:16 AM, 13th Nov                     zamzam                    U there           10:16 AM, 13th Nov                     zamzam                    Hello           10:17 AM, 13th Nov                   Bot                   أهلا مرة أخرى!           10:17 AM, 13th Nov                   Syed                   Hi Zamzam           11:01 AM, 13th Nov                   Syed                   yahya with you           11:01 AM, 13th Nov                   Syed                   how i can help you           11:01 AM, 13th Nov                   Syed                   are you still with us?           11:14 AM, 13th Nov                   Syed                   Thank you very much for using our live chat service. Please also feel free to leave a comment on your live chat experience after closing the chat window. Thanks again and goodbye.           11:23 AM, 13th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1684279