Subject: WWD late Shipment
From: M Ataullah <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>
Date: Tue, 7 Jan 2020 03:55:39 -0700 (MST)

Hi Team, 

Problem Statement: WWD late shipping 

Order Date : Dec 13, 2019 

Order ID: 6456618868 
Tracking ID: no consignment 
Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on Oct Dec 13 and till now he has not received the order. As per the hybris the order status is SUBMITTED_TO_WAREHOUSE. 

Jeddah team replied it's not belong to Jeddah team, and the Riyadh team said it's away 1200 KM from RYD. 

kindly assist us further 

Regards, 
Syed Ataullah