Subject: Email was not delivered to [email-masked]
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 18 Jun 2020 11:24:49 +0000

Hi Ammar Ali,  
  The following message composed by you on ticket 940779 failed to reach the recipient [email-masked]. 
  Reason: "Message dropped - Invalid or problematic address.  "
  Message content:  Hi Team,   Order ID – 6486671987 Tracking ID: FP05021000410 Assistance Required – Need proof of delivery  Issue Description: Order was placed on 27/04/2020, However. the customer is claiming that he did not receive the order so kindly provide us proof of delivery   Regards, Ammar Ali