Subject: New Reply Received - Important information regarding your return request
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 15 May 2020 13:15:20 +0000 (UTC)

Hi Ammar Ali,  The customer has responded to the ticket.  Important information regarding your return request  Ticket comment <div><div dir="auto">Please update</div></div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">---------- Forwarded message ---------<br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: <strong class="gmail_sendername" dir="auto">Faisal Hassan</strong> <span dir="auto">&lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;</span><br>Date: Mon, 11 May 2020 at 9:09 PM<br>Subject: Re: [#899744] - Important information regarding your return request<br>To: Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br><br><br>
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<div><div dir="auto">Dear Center point</div></div>
<div dir="auto"><br></div>
<div dir="auto">This is to inform you that today Aramex has picked up the parcel for return</div>
<div dir="auto"><br></div>
<div dir="auto">They informed me that you will send me refund voucher and credit the same to my credit card</div>
<div dir="auto"><br></div>
<div dir="auto">Please acknowledge the return and arrange the refund</div>
<div dir="auto"><br></div>
<div dir="auto">Regards </div>
<div dir="auto">Faisal Hassan</div>
<div dir="auto"><br></div>
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<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzExMDMzMzA1MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.hENNCfoxaMwzBJH9Gor1xBq2bAg4VjH8L0nRgpK2ye4" style="width:462px;max-width:100%"></div>
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<div dir="ltr" class="gmail_attr">On Sun, 10 May 2020 at 5:22 PM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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        Dear Customer,<br><br>

        We apologize for the recent email that you have received, 
        it was sent out mistakenly. We would request you to please ignore.<br><br>

        Please note – We are still unable to accept returns in UAE. 
        We will keep you informed once returns are back to normal.<br><br>

        Thank you for your cooperation.<br><br>

        Your Friends,<br>
        Support Team.
        
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</div></div>-- <br><div dir="ltr">Thanks and Regards
Faisal Hassan</div>
-- <br><div dir="ltr" class="gmail_signature">Thanks and Regards
Faisal Hassan</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/899744