Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 31 Mar 2020 09:01:52 +0000

Hi Ammar Ali,  The customer has responded to the ticket.  Delivery  Ticket comment <div>Dear All, <br>
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The shipment is set to be returned to your side as requested. <br>
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Best regards 
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<span class="labelnormal"><span class="labelname_sf">Ahmad Alqatawna</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>31/3/2020 12:38 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#584741] - Delivery<br>
 
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<div>Please take a look at ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/584741" rel="noreferrer">#584741</a> raised by ماجد عبدالعزيز ([email-masked]).</div>

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<div dir="ltr">Problem Statement: Order did not returned back<br>
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Order Date : Mar 19, 2020<br>
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Order ID: 6470822452<br>
Tracking ID: S000641661254<br>
Assistance Required: Return this order to the warehouse<br>
Issue Description: order is marked as NDR but did not delivered back to our warehouse so kindly return it as soon as possible,<br>
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Regards,<br>
Ammar Ali<br>
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<blockquote class="freshdesk_quote">On Mon, 30 Mar at 7:03 PM <span class="separator">, Centrepoint &lt;[email-masked]&gt; wrote: </span>

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<div dir="rtl">مرحبا عميلنا ،</div>

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<div dir="rtl">شكرا لتواصلك معنا.</div>

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<div dir="rtl">تقبل كامل اعتذارنا على الازعاج والتأخير الذي تسببنا به.</div>

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<div dir="rtl">لقد تم رفع طلبك للجهة المعنية لحل المشكله. وسيتم التواصل معكم في حال وجود أي معلومات جديدة.</div>

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<div dir="rtl">شكرا لتعاونكم وتفهمكم معنا.</div>

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<div dir="rtl">لا تتردد في التواصل معنا في حال وجود أي إستفسارات أخرى.</div>

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<div dir="rtl">أصدقائك</div>

<div dir="rtl">فريق الدعم</div>

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/584741