Subject: Ticket Assigned - Conversation with jasim
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 23 Mar 2020 17:16:52 +0000

Hi Ammar Ali,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with jasim jasim                    Hi           10:44 AM, 10th Mar                   Bot                   Please enter your name.           10:44 AM, 10th Mar                     jasim                    Jasim           10:44 AM, 10th Mar                   Bot                   Hi Jasim,what do you need help with?           10:44 AM, 10th Mar                     jasim                    Returns process           10:44 AM, 10th Mar                   Bot                   Please choose your location           10:44 AM, 10th Mar                     jasim                    United Arab Emirates           10:44 AM, 10th Mar                   Bot                    Want to return something? You can do it in 3 easy ways.  
1. Return to a store, for faster returns.
2. Request a return online from your account.
3. Call customer care for a pick-up.   We suggest that you return your product to a store and speed up the process. For more details, go to Returns Process under Help Centre.            10:44 AM, 10th Mar                   Bot                   Was I helpful?           10:44 AM, 10th Mar                     jasim                    Yes           10:44 AM, 10th Mar                   Bot                   Thank you.           10:44 AM, 10th Mar                     jasim                    0552292005           10:45 AM, 10th Mar                   Bot                   Hi Jasim,what do you need help with?           10:45 AM, 10th Mar                     jasim                    Would you like to connect with our Agent           10:45 AM, 10th Mar                   Bot                   Please enter your email           10:45 AM, 10th Mar                     jasim                    [email-masked]           10:45 AM, 10th Mar                   Bot                   Please enter your number           10:45 AM, 10th Mar                     jasim                    0552292005           10:45 AM, 10th Mar                   Bot                   Please wait while we transfer you to an agent           10:45 AM, 10th Mar                     jasim                    okay           10:45 AM, 10th Mar                     jasim                    Hi           03:03 PM, 12th Mar                   Ammar                   Hi,My name is Ammar How may I help you?             09:16 PM, 23rd Mar                   Ammar                   Hi, I'm not getting a response from you. Are we still connected?           09:16 PM, 23rd Mar                   Ammar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           09:16 PM, 23rd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/562490