Subject: Ticket Assigned - Conversation with Dancing Fish
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 16 Mar 2020 10:11:54 +0000

Hi Ammar Ali,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Dancing  Fish Dancing  Fish                    Hi           01:47 PM, 16th Mar                     Dancing  Fish                    I received my online order and i would like to return/exchange one of the products as I got the wrong size. How can i do that please guide.           01:48 PM, 16th Mar                   Ammar                   Hi,My name is Ammar How may I help you?             01:53 PM, 16th Mar                     Dancing  Fish                    received my online order and i would like to return/exchange one of the products as I got the wrong size. How can i do that please guide.           01:53 PM, 16th Mar                   Ammar                   In the meantime, an exchange is not available  You can return online purchases through the below three channels:

- You can let us know the name of the items and the order number, we will arrange for a return.  · You can also book the return online. You can log into your account and go to Order History. Click on 
"Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions.

· You can now drop off your return to any  store .
 
Don't forget to check the returns policy first to see which products we don't take back. You have within 14 days to do a return and a refund.           01:54 PM, 16th Mar                     Dancing  Fish                    I checked out as a guest, dont have an account           01:55 PM, 16th Mar                     Dancing  Fish                    My order number 6469781812           01:55 PM, 16th Mar                     Dancing  Fish                    I want to return           01:55 PM, 16th Mar                     Dancing  Fish                    Iconic Wide Fit Full Length Plain Mid Waist Jeans with Pocket Detail
Color: Blue
Size: 12
Quantity: 1           01:56 PM, 16th Mar                     Dancing  Fish                    I paid online through debit card           01:57 PM, 16th Mar                   Ammar                   Kindly share your registered email id for further assistance.           01:59 PM, 16th Mar                   Ammar                   Hi, I'm not getting a response from you. Are we still connected?           01:59 PM, 16th Mar                     Dancing  Fish                    [email-masked]           01:59 PM, 16th Mar                     Dancing  Fish                    Yeah           01:59 PM, 16th Mar                   Ammar                   Your return request has been raised and courier team will contact you and receive your items within 2-5 business days           02:02 PM, 16th Mar                     Dancing  Fish                    Okay thanks           02:02 PM, 16th Mar                     Dancing  Fish                    Will i get refund on my debit account?           02:03 PM, 16th Mar                   Ammar                   To your original payment method           02:06 PM, 16th Mar                   Ammar                   Is there anything else I can help you with?            02:08 PM, 16th Mar                   Ammar                   Hi, I'm not getting a response from you. Are we still connected?           02:11 PM, 16th Mar                   Ammar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           02:11 PM, 16th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/532504