Subject: Ticket Assigned - Conversation with User
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Mon, 16 Mar 2020 09:30:23 +0000

Hi Ammar Ali,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           01:10 PM, 16th Mar                   Ammar                   Hi,My name is Ammar How may I help you?             01:14 PM, 16th Mar                     User                    
  Dear Adnan  
  Kindly requesting to know can I exchange the ladies hand bag i bought last night on dated 15.03.2020 from outlet mall dubai.  But the thing is I'm living in AL Ain & want to replace it here in Al Ain.  
  Thank you & hoping your utmost consideration in this endeavor.  
           01:15 PM, 16th Mar                   Ammar                   Can you provide me your order number            01:16 PM, 16th Mar                   Ammar                   Hi, I'm not getting a response from you. Are we still connected?           01:18 PM, 16th Mar                     User                             01:18 PM, 16th Mar                     User                    Plz check attached           01:19 PM, 16th Mar                   Ammar                   This order is not online so kindly contact the store as we are here customer support for online only           01:24 PM, 16th Mar                     User                    Ahh ok, thank you           01:26 PM, 16th Mar                   Ammar                   Is there anything else I can help you with?            01:27 PM, 16th Mar                   Ammar                   It was a pleasure assisting you. Thank you for shopping with us.           01:30 PM, 16th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/532292