Subject: Ticket Assigned - Conversation with sana sayed
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 13 Mar 2020 07:19:59 +0000

Hi Ammar Ali,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sana sayed sana sayed                    Hi           01:38 PM, 16th Feb                   Bot                   Please enter your name.           01:38 PM, 16th Feb                     sana sayed                    Sana sayed           01:39 PM, 16th Feb                   Bot                   Hi Sana Sayed,what do you need help with?           01:39 PM, 16th Feb                     sana sayed                    Refund queries           01:39 PM, 16th Feb                   Bot                   Please choose your location           01:39 PM, 16th Feb                     sana sayed                    United Arab Emirates           01:39 PM, 16th Feb                   Bot                    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.  
Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you’ll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   
Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  
Please note, it will take longer for us to receive and process your returns during sales. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.            01:39 PM, 16th Feb                   Bot                   Was I helpful?           01:39 PM, 16th Feb                     sana sayed                    No           01:39 PM, 16th Feb                   Bot                   Would you still like to connect with an agent?           01:39 PM, 16th Feb                     sana sayed                    Yes           01:39 PM, 16th Feb                   Bot                   Please enter your email           01:39 PM, 16th Feb                     sana sayed                    [email-masked]           01:40 PM, 16th Feb                   Bot                   Please enter your number           01:40 PM, 16th Feb                     sana sayed                    0565029613           01:40 PM, 16th Feb                   Bot                   Please wait while we transfer you to an agent           01:40 PM, 16th Feb                   Ammar                   Hi,My name is Ammar How may I help you?             11:19 AM, 13th Mar                   Ammar                   Hi, I'm not getting a response from you. Are we still connected?           11:19 AM, 13th Mar                   Ammar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:19 AM, 13th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/524014