Subject: Ticket Assigned - Conversation with zaineb
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 13 Mar 2020 07:18:57 +0000

Hi Ammar Ali,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with zaineb zaineb                    Hi I received sms message from your side that my order has been cancelled           07:40 AM, 16th Feb                   Bot                   Please enter your name.           07:40 AM, 16th Feb                     zaineb                    Zaineb           07:41 AM, 16th Feb                   Bot                   Hi Zaineb,what do you need help with?           07:41 AM, 16th Feb                     zaineb                    Your order update           07:41 AM, 16th Feb                   Bot                   Please choose your location           07:41 AM, 16th Feb                     zaineb                    United Arab Emirates           07:41 AM, 16th Feb                   Bot                   Please enter your order number to continue           07:41 AM, 16th Feb                     zaineb                    9770291012           07:42 AM, 16th Feb                   Bot                    Your order status is : Cancelled    Here's when you will receive your order:  Home Delivery: 2-3 days  Click & Collect: 2 days  Scheduled delivery: 3-4 days   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.            07:42 AM, 16th Feb                   Bot                   Was I helpful?           07:42 AM, 16th Feb                     zaineb                    No           07:43 AM, 16th Feb                   Bot                   Would you still like to connect with an agent?           07:43 AM, 16th Feb                     zaineb                    Yes           07:43 AM, 16th Feb                   Bot                   Please enter your email           07:43 AM, 16th Feb                     zaineb                    [email-masked]           07:43 AM, 16th Feb                   Bot                   Please enter your number           07:43 AM, 16th Feb                     zaineb                    0501694250           07:44 AM, 16th Feb                   Bot                   Please wait while we transfer you to an agent           07:44 AM, 16th Feb                   Ammar                   Hi,My name is Ammar How may I help you?             11:18 AM, 13th Mar                   Ammar                   Hi, I'm not getting a response from you. Are we still connected?           11:18 AM, 13th Mar                   Ammar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:18 AM, 13th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/524012