Subject: Ticket Assigned - Conversation with ghina
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 12 Mar 2020 06:57:10 +0000

Hi Ammar Ali,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ghina ghina                    Hi           06:58 PM, 10th Feb                   Bot                   Please enter your name.           06:58 PM, 10th Feb                     ghina                    Ghina           06:59 PM, 10th Feb                   Bot                   Hi Ghina,what do you need help with?           06:59 PM, 10th Feb                     ghina                    Returns process           06:59 PM, 10th Feb                   Bot                   Please choose your location           06:59 PM, 10th Feb                     ghina                    United Arab Emirates           06:59 PM, 10th Feb                   Bot                    Want to return something? You can do it in 3 easy ways.  
1. Return to a store, for faster returns.
2. Request a return online from your account.
3. Call customer care for a pick-up.   We suggest that you return your product to a store and speed up the process. For more details, go to Returns Process under Help Centre.            06:59 PM, 10th Feb                   Bot                   Was I helpful?           06:59 PM, 10th Feb                     ghina                    No           06:59 PM, 10th Feb                   Bot                   Would you still like to connect with an agent?           06:59 PM, 10th Feb                     ghina                    Yes           06:59 PM, 10th Feb                   Bot                   Please enter your email           06:59 PM, 10th Feb                     ghina                    [email-masked]           06:59 PM, 10th Feb                   Bot                   Please enter your number           06:59 PM, 10th Feb                     ghina                    0558851025           07:00 PM, 10th Feb                   Bot                   Please wait while we transfer you to an agent           07:00 PM, 10th Feb                     ghina                    I want to cancel the return request I made awhile ago           07:00 PM, 10th Feb                   Ammar                   Hi,My name is Ammar How may I help you?             10:56 AM, 12th Mar                   Ammar                   Hi, I'm not getting a response from you. Are we still connected?           10:56 AM, 12th Mar                   Ammar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:56 AM, 12th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/521725