Subject: Ticket Assigned - Conversation with mohamed sakr
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 12 Mar 2020 06:40:22 +0000

Hi Ammar Ali,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mohamed sakr mohamed sakr                    Welcome           02:54 PM, 08th Feb                   Bot                   Hi, welcome to Landmark App!           02:54 PM, 08th Feb                   Bot                   Please enter your name.           02:54 PM, 08th Feb                     mohamed sakr                    Mohamed Sakr           02:55 PM, 08th Feb                   Bot                   Hi Mohamed Sakr,what do you need help with?           02:55 PM, 08th Feb                     mohamed sakr                    Returns process           02:55 PM, 08th Feb                   Bot                   Please choose your location           02:55 PM, 08th Feb                     mohamed sakr                    United Arab Emirates           02:55 PM, 08th Feb                   Bot                    Want to return something? You can do it in 3 easy ways.  
1. Return to a store, for faster returns.
2. Request a return online from your account.
3. Call customer care for a pick-up.   We suggest that you return your product to a store and speed up the process. For more details, go to Returns Process under Help Centre.            02:55 PM, 08th Feb                   Bot                   Was I helpful?           02:55 PM, 08th Feb                     mohamed sakr                    No           02:55 PM, 08th Feb                   Bot                   Would you still like to connect with an agent?           02:55 PM, 08th Feb                     mohamed sakr                    Yes           02:55 PM, 08th Feb                   Bot                   Please enter your email           02:55 PM, 08th Feb                     mohamed sakr                    [email-masked]           02:56 PM, 08th Feb                   Bot                   Please enter your number           02:56 PM, 08th Feb                     mohamed sakr                    0509755092           02:56 PM, 08th Feb                   Bot                   Please wait while we transfer you to an agent           02:56 PM, 08th Feb                     mohamed sakr                    Ok           02:56 PM, 08th Feb                     mohamed sakr                    I have made a return order due to size exchange.           02:56 PM, 08th Feb                     mohamed sakr                    I want the same product (XL) size           02:58 PM, 08th Feb                     mohamed sakr                    ??           02:59 PM, 08th Feb                     mohamed sakr                    ??           03:04 PM, 08th Feb                   Ammar                   Hi,My name is Ammar How may I help you?             10:40 AM, 12th Mar                   Ammar                   Hi, I'm not getting a response from you. Are we still connected?           10:40 AM, 12th Mar                   Ammar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:40 AM, 12th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/521665