Subject: Ticket Assigned - Conversation with Welzi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 12 Mar 2020 06:31:52 +0000

Hi Ammar Ali,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Welzi Welzi                    HHello           02:02 PM, 06th Feb                   Bot                   Please enter your name.           02:02 PM, 06th Feb                     Welzi                    Walaa Mansour           02:02 PM, 06th Feb                   Bot                   Hi Walaa Mansour,what do you need help with?           02:02 PM, 06th Feb                     Welzi                    Returns process           02:02 PM, 06th Feb                   Bot                   Please choose your location           02:02 PM, 06th Feb                     Welzi                    United Arab Emirates           02:03 PM, 06th Feb                   Bot                    Want to return something? You can do it in 3 easy ways.  
1. Return to a store, for faster returns.
2. Request a return online from your account.
3. Call customer care for a pick-up.   We suggest that you return your product to a store and speed up the process. For more details, go to Returns Process under Help Centre.            02:03 PM, 06th Feb                   Bot                   Was I helpful?           02:03 PM, 06th Feb                     Welzi                    No           02:03 PM, 06th Feb                   Bot                   Would you still like to connect with an agent?           02:03 PM, 06th Feb                     Welzi                    Yes           02:03 PM, 06th Feb                   Bot                   Please enter your email           02:03 PM, 06th Feb                     Welzi                    [email-masked]           02:03 PM, 06th Feb                   Bot                   Please enter your number           02:03 PM, 06th Feb                     Welzi                    0506899938           02:03 PM, 06th Feb                   Bot                   Please wait while we transfer you to an agent           02:03 PM, 06th Feb                   Ammar                   Hi,My name is Ammar How may I help you?             10:31 AM, 12th Mar                   Ammar                   Hi, I'm not getting a response from you. Are we still connected?           10:31 AM, 12th Mar                   Ammar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:31 AM, 12th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/521632