Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 04 Feb 2020 07:25:59 +0000

Hi Ammar Ali,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi there, My payment didn't go through for my order 9769222043. I want to know if my order is on process and How will i do my payment??           11:19 AM, 04th Feb                   Ammar                   Hi, My name is Ammar How may I help you?             11:20 AM, 04th Feb                     User                     My payment didn't go through for my order 9769222043. I want to know if my order is on process and How will i do my payment??           11:21 AM, 04th Feb                   Ammar                   Your order is under process and you will receive it whithn 2-4 busniess days           11:22 AM, 04th Feb                     User                    Ok           11:22 AM, 04th Feb                   Ammar                   Is there anything else I can help you with?            11:22 AM, 04th Feb                     User                    What about the payment??           11:22 AM, 04th Feb                     User                    I got a text saying my payment didn't go through           11:23 AM, 04th Feb                   Ammar                   The amount is reserved by the bank for us and we will deduct the anount once it is confirmed           11:24 AM, 04th Feb                     User                    Ok Thank you           11:25 AM, 04th Feb                   Ammar                   It was a pleasure assisting you. Thank you for shopping with us.           11:25 AM, 04th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/442763