Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 04 Feb 2020 06:24:24 +0000

Hi Ammar Ali,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Kindly unlock my Shukran account which now In blocked           10:11 AM, 04th Feb                     User                    [email-masked]           10:11 AM, 04th Feb                   Ammar                   Hi, My name is Ammar How may I help you?             10:11 AM, 04th Feb                   Ammar                   May I request you to please stay on-hold while I retrieve the information.           10:11 AM, 04th Feb                     User                    Ok           10:11 AM, 04th Feb                   Ammar                   Your shkuran account  has been unlocked           10:12 AM, 04th Feb                     User                    I like to transfer my Shukran points to my wife Shukran account as I can’t link my Shukran with Centerpoint           10:13 AM, 04th Feb                   Ammar                   please contact the Shukran support team on 800–SHUKRAN (800–7485726), or email at [email-masked] to update your card information  (mobile or email), and then you will be able to receive the verification code to link your card successfully           10:14 AM, 04th Feb                     User                    many times requested ,many times updated but no way same issue           10:14 AM, 04th Feb                     User                    the application automatically get closed while requesting for OTP           10:14 AM, 04th Feb                   Ammar                   Kindly contact shukran team to get more help and details           10:16 AM, 04th Feb                   Ammar                   SHUKRAN (800–7485726), or email at [email-masked]           10:16 AM, 04th Feb                   Ammar                   Is there anything else I can help you with?            10:19 AM, 04th Feb                   Ammar                   Hi, I'm not getting a response from you. Are we still connected?           10:20 AM, 04th Feb                   Ammar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:21 AM, 04th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/442629