Subject: New Reply Received -
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 31 Jan 2020 15:58:05 +0000

Hi Ammar Ali,  The customer has responded to the ticket.    Ticket comment <div>Dear Team,   <br>
<br>
Thank you for reaching out to us. <br>
<br>
The details have been updated accordingly. And a delivery attempt will be arranged with the customer.
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<span class="labelnormal"><span class="labelname_sf">Best regards,<br>
<br>
Yazan Alkhateeb</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>30/1/2020 1:16 PM GMT+02:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#422538] -<br>
 
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<strong dir="ltr">Kindly ignore the  <strong dir="ltr">above </strong>message  and update the customer phone number to this </strong><strong>0531103873</strong>
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<div dir="ltr">Hi Team,<br>
<br>
<br>
Problem Statement – Late delivery<br>
Order ID – 6461207936<br>
Tracking ID : S000452809273<br>
Assistance Required – Need updating the customer phone number and urgent delivery<br>
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Order was placed on: Jan 16, 2020, However. The order has not delivered till now , Please update the customer number to this <strong>0531103873</strong> and deliver it on priority .<br>
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Regards,<br>
Ammar Ali</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/422538