Subject: New Reply Received - Conversation with ilmc.966
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 28 Jan 2020 07:41:24 +0000

Hi Ammar Ali,  The customer has responded to the ticket.  Conversation with ilmc.966  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style="color:black">Hello zaid </span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="color:black"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style="color:black">Please we will have the answer from jeddah team by today.
</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="color:black"></span></div>
<div> </div>
<div></div>
<div>
<div class="MsoNormal"><span style="color:black">Best Regards,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="color:black">Ramez Jarada</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span style="color:black"></span></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal"><b></b></div>
</div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Zaid Zafar &lt;[email-masked]&gt; <br>
<b>Sent:</b> Tuesday, January 28, 2020 10:20 AM<br>
<b>To:</b> Malik Ismail &lt;[email-masked]&gt;; Omer Saeed (SA) &lt;[email-masked]&gt;; Babyshop &lt;[email-masked]&gt;; Mohmed Musa (SA) &lt;[email-masked]&gt;; Mohmed Musa (SA) &lt;[email-masked]&gt;; K Nayan &lt;[email-masked]&gt;; AbdelKader
 Salameh &lt;[email-masked]&gt;; Ramez Grada &lt;[email-masked]&gt;<br>
<b>Cc:</b> Zaid Zafar &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;; ALL RUH OPS - Landmark &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#413799] - Conversation with ilmc.966</div>
<div></div>
<div></div>

<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style="color:#2F5496">Dear <a href="mailto:[email-masked]" id="OWAAM03CB2DB9775C4E65B8F3A3CE47B1CAAF" rel="noreferrer">
<span style="text-decoration:none">@AbdelKader Salameh</span></a> &amp; <a href="mailto:[email-masked]" id="OWAAMC52CDDD5CE414FADB6236554AD975D78" rel="noreferrer">
<span style="text-decoration:none">@Ramez Grada</span></a>, </span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="color:#2F5496"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style="color:#2F5496">Please need your urgent support on the matter.
</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="color:#2F5496"></span></div>
<div> </div>
<div></div>
<div>
<div class="MsoNormal"><span style="color:#44546A">Kind Regards,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="color:#44546A">Zaid Abbasi</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-family:"Arial",sans-serif;color:black'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style="color:#44546A"></span></div>
<div> </div>
<div></div>
</div>
<div class="MsoNormal"><span style="color:#2F5496"></span></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> Malik Ismail &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Tuesday, January 28, 2020 8:42 AM<br>
<b>To:</b> Omer Saeed (SA) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohmed Musa (SA) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohmed
 Musa (SA) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; K Nayan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Zaid Zafar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; AbdelKader Salameh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 ALL RUH OPS - Landmark &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#413799] - Conversation with ilmc.966</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Hi <a href="mailto:[email-masked]" id="OWAAM0DDD8FC5CA24431E9F1175CD1A6EBA9D" rel="noreferrer">
<span style="text-decoration:none">@K Nayan</span></a>,</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">6455280487.</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">This shipment is pending since 2nd Dec and still no response from Aramex , so will consider it lost and process refund to avoid issues with ministry.</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Please debit amount to Aramex. Amount SAR 236.70</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Regards,</div>
<div></div>
<div></div>
<div class="MsoNormal">Malik Ismail</div>
<div></div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> Malik Ismail &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Sunday, January 26, 2020 9:07 AM<br>
<b>To:</b> Omer Saeed (SA) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohmed Musa (SA) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohmed
 Musa (SA) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Zaid Zafar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; AbdelKader Salameh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 ALL RUH OPS - Landmark &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#413799] - Conversation with ilmc.966<br>
<b>Importance:</b> High</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">
<a href="mailto:[email-masked]" id="OWAAM894555498AD6413E90F5D8D38971A227" rel="noreferrer"><span style="text-decoration:none">@Omer Saeed (SA)</span></a>,</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Please note its COC case and we have to update minstry today itself. 45054475675 – 6455280487</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Regards,</div>
<div></div>
<div></div>
<div class="MsoNormal">Malik Ismail</div>
<div></div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> Omer Saeed (SA) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Thursday, January 23, 2020 5:40 PM<br>
<b>To:</b> Malik Ismail &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Zaid Zafar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; AbdelKader Salameh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 ALL RUH OPS - Landmark &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mensour ShehabAlDeen &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Zaid Zafar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Mohmed Musa (SA) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohmed Musa (SA) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#413799] - Conversation with ilmc.966</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
</div>
<div></div>
<div></div>
<div>
<div class="MsoNormal">Deas,</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Kindly note we’re still following with the case and will update back asap.</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">
<span style='font-family:"Bahnschrift Condensed",sans-serif;color:#1F497D'>Best Regards.</span><span style="font-size:10.5pt;font-family:-apple-system;color:#1F497D">
</span>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-family:"Bahnschrift Condensed",sans-serif;color:#1F497D'>Omer Saeed.</span></div>
<div></div>
<div></div>
<div class="MsoNormal">
<span style='font-family:"Bahnschrift Condensed",sans-serif;color:#1F497D'>Special Projects – Operations
</span><span style="font-size:10.5pt;font-family:-apple-system;color:#1F497D"></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal">
<span style='font-family:"Bahnschrift Condensed",sans-serif;color:red'>Aramex</span><span style='font-family:"Bahnschrift Condensed",sans-serif;color:#1F497D'> International – Riyadh, Saudi Arabia</span><span style="font-size:10.5pt;font-family:-apple-system;color:#1F497D">
</span>
</div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> Malik Ismail &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Thursday, January 23, 2020 2:46 PM<br>
<b>To:</b> Mohmed Musa (SA) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Omer Saeed (SA) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mensour
 ShehabAlDeen &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Zaid Zafar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohmed Musa (SA) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Zaid Zafar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; AbdelKader Salameh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 ALL RUH OPS - Landmark &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#413799] - Conversation with ilmc.966<br>
<b>Importance:</b> High</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">
<a href="mailto:[email-masked]" id="OWAAMAD9C4232062C475DA71CDEB849D3EA09" rel="noreferrer"><span style="text-decoration:none">@Mohmed Musa (SA)</span></a>,
<a href="mailto:[email-masked]" id="OWAAM32CB7A5C25914D9EA73E61978991AD8E" rel="noreferrer"><span style="text-decoration:none">@Omer Saeed (SA)</span></a>,</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Can we get update on this case ?</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> Malik Ismail <br>
<b>Sent:</b> Thursday, January 23, 2020 11:09 AM<br>
<b>To:</b> Omer Saeed (SA) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mensour ShehabAlDeen &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Zaid Zafar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Zaid Zafar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohmed Musa (SA) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 AbdelKader Salameh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; ALL RUH OPS - Landmark &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#413799] - Conversation with ilmc.966<br>
<b>Importance:</b> High</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Hi <a href="mailto:[email-masked]" id="OWAAM0C0D78C3218A4BDEA2B4B92396151ED9" rel="noreferrer">
<span style="text-decoration:none">@Zaid Zafar</span></a>,</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Please check and revert.</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Its COC case.</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Regards,</div>
<div></div>
<div></div>
<div class="MsoNormal">Malik Ismail</div>
<div></div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> Malik Ismail &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Wednesday, January 22, 2020 10:33 AM<br>
<b>To:</b> Omer Saeed (SA) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mensour ShehabAlDeen &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Zaid Zafar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Zaid Zafar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohmed Musa (SA) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 AbdelKader Salameh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; ALL RUH OPS - Landmark &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#413799] - Conversation with ilmc.966<br>
<b>Importance:</b> High</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Hi Aramex Team,</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Awaiting your feedback.</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">45054475675 – 6455280487</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Regards,</div>
<div></div>
<div></div>
<div class="MsoNormal">Malik Ismail</div>
<div></div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> Malik Ismail &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Tuesday, January 21, 2020 1:49 PM<br>
<b>To:</b> Omer Saeed (SA) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Zaid Zafar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohmed Musa (SA) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 AbdelKader Salameh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; ALL RUH OPS - Landmark &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#413799] - Conversation with ilmc.966<br>
<b>Importance:</b> High</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Hi <a href="mailto:[email-masked]" id="OWAAM7881469888FB41ED9759949AD67DFA10" rel="noreferrer">
<span style="text-decoration:none">@Omer Saeed (SA)</span></a>,</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">This shipment with Aramex since 2nd Dec not deliver yet. 45054475675 – 6455280487</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Complaint received from minstry of commerce.</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Please arrange home delivery delivery urgently.</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Regards,</div>
<div></div>
<div></div>
<div class="MsoNormal">Malik Ismail</div>
<div></div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> Omer Saeed (SA) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Monday, January 20, 2020 4:43 PM<br>
<b>To:</b> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Zaid Zafar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohmed Musa (SA) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 AbdelKader Salameh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; ALL RUH OPS - Landmark &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#413799] - Conversation with ilmc.966</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
</div>
<div></div>
<div></div>
<div>
<div class="MsoNormal">Dears,</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Kindly note we’re checking with concerns and will update back shortly.
</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">
<span style='font-family:"Bahnschrift Condensed",sans-serif;color:#1F497D'>Best Regards.</span><span style="font-size:10.5pt;font-family:-apple-system;color:#1F497D">
</span>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-family:"Bahnschrift Condensed",sans-serif;color:#1F497D'>Omer Saeed.</span></div>
<div></div>
<div></div>
<div class="MsoNormal">
<span style='font-family:"Bahnschrift Condensed",sans-serif;color:#1F497D'>Special Projects – Operations
</span><span style="font-size:10.5pt;font-family:-apple-system;color:#1F497D"></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal">
<span style='font-family:"Bahnschrift Condensed",sans-serif;color:red'>Aramex</span><span style='font-family:"Bahnschrift Condensed",sans-serif;color:#1F497D'> International – Riyadh, Saudi Arabia</span><span style="font-size:10.5pt;font-family:-apple-system;color:#1F497D">
</span>
</div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Monday, January 20, 2020 12:23 PM<br>
<b>To:</b> Mohmed Musa (SA) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; AbdelKader Salameh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Omer Saeed (SA) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; ALL
 RUH OPS - Landmark &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Zaid Zafar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; <a href="mailto:[email-masked]" rel="noreferrer">
[email-masked]</a><br>
<b>Subject:</b> Fwd: [#413799] - Conversation with ilmc.966</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div style="border:solid #9C6500 1.0pt;padding:2.0pt 2.0pt 2.0pt 2.0pt">
<div class="MsoNormal" style="line-height:12.0pt;background:#FFEB9C"><span style="font-size:10.0pt;color:black">External email: avoid to open links or attachments unless sender is known and content is relevant..</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div>
<div>
<div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please take a look at ticket
<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkgroupservice.freshdesk.com%2Fhelpdesk%2Ftickets%2F413799&amp;data=02%7C01%7CZaidZ%40aramex.com%7C974620a208d0469543cc08d7a3b4d9c2%7C43aa4ce1f1254390a30c5375aae87717%7C1%7C0%7C637157869446659640&amp;sdata=%2BIaNbxpd8y%2BpX9DkdjPiHKZWSmmlVS%2FQxbgWqai4LVI%3D&amp;reserved=0" rel="noreferrer">
#413799</a> raised by ilmc.966 (<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>).</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Problem Statement – Late delivery </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Order ID – 6455280487</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Tracking ID : 45054475675</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Assistance Required – Need urgent delivery </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Order was placed on: 02-Dec-2019 and this order
</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"> has been shipped from our side on 02/12/19  ,However. until today The order has not delivered to the customer and the customer wants to cancel this order and he is threatening us
 that he will file a complain against us . So kindly return this order to our warehouse on
<strong><span style="font-family:-apple-system">priority basis.</span></strong> </span></div>
<div>
</div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards,</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Ammar Ali</span></div>
<div></div>
<div></div>
</div>
</div>
</div>
</div>
</div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">413799:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
</span>
</div>
<div></div>
<div></div>
</div>
</div>
</div>
<div class="MsoNormal">This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error.
 If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden.
 If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message,
 or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof.
<a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&amp;data=02%7C01%7CZaidZ%40aramex.com%7C974620a208d0469543cc08d7a3b4d9c2%7C43aa4ce1f1254390a30c5375aae87717%7C1%7C0%7C637157869446669599&amp;sdata=%2FobuCHIDoqG9lpiwKslfpwq5ANceVr1Ieire7cxot9Q%3D&amp;reserved=0" rel="noreferrer">
www.landmarkgroup.com</a> </div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error.
 If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden.
 If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message,
 or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof.
<a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a> </div>
<div></div>
<div></div>

</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/413799