Subject: Ticket Assigned - Conversation with dinashaheen
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 27 Jan 2020 10:07:27 +0000

Hi Ammar Ali,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with dinashaheen dinashaheen                    hi i need to make a complain please           01:47 PM, 27th Jan                   Ammar                   Hi, My name is Ammar How may I help you?             01:49 PM, 27th Jan                     dinashaheen                    i returned some items that i purchased through your website on the 12th of. Dec and till date i didn't receive my refund back           01:51 PM, 27th Jan                   Ammar                   Can you provide me your order number            01:52 PM, 27th Jan                     dinashaheen                    i called your customer service every week since and everytime i receive the same answer that refung is pending and we will push it in 5 to 7 business days           01:52 PM, 27th Jan                     dinashaheen                    9762788324           01:54 PM, 27th Jan                   Ammar                   Kindly share your registered email id for further assistance.           01:55 PM, 27th Jan                     dinashaheen                    [email-masked]           01:55 PM, 27th Jan                   Ammar                   we will forward this issue to the concern team to initiate your refund as soon as possible and we will get back to you soon           01:56 PM, 27th Jan                     dinashaheen                    i always get the same answer and nothing happens after           01:56 PM, 27th Jan                     dinashaheen                    it's been 1 month and half this is completely unrespectful           01:57 PM, 27th Jan                   Ammar                   We are really sorry for that           01:57 PM, 27th Jan                     dinashaheen                    it;s not the 1st time i do an order online i need an immediate solution and escalation to superior level           01:58 PM, 27th Jan                     dinashaheen                    also i want to make a complain           01:58 PM, 27th Jan                   Ammar                   We will try our best to solve this issue as soon as possible           01:59 PM, 27th Jan                   Ammar                   kindly give us some time           01:59 PM, 27th Jan                     dinashaheen                    what's the time frame           01:59 PM, 27th Jan                   Ammar                   2-3 days           02:02 PM, 27th Jan                     dinashaheen                    2 to 3 days to get back this is a joke           02:03 PM, 27th Jan                     dinashaheen                    i need a supervisor to contact me within the next 3 hours           02:03 PM, 27th Jan                   Ammar                   We will try within 2-3 days it will be resolved           02:03 PM, 27th Jan                   Ammar                   Hi, I'm not getting a response from you. Are we still connected?           02:05 PM, 27th Jan                   Ammar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           02:07 PM, 27th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/425531