Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 27 Jan 2020 06:38:45 +0000

Hi Ammar Ali,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Dear Max, 

Good day! 

I would like to share my experience with you regarding your product, I just want to say that I love shopping at any of your stores but most often in Sharjah City Center. 

Ever since I can remember I've been using your pants for quite some time now. And I really appreciate that your pants are not expensive. I like it, I like the fit on me and I love using it daily. To date, I think I have 8 pants that I bought from you guys and I've been using it for my daily work. 

I think what I would like to really suggest is that can you make your pants a bit durable or can you at least make it work for at least 6 months? Now I'm wearing your pants again and it was torn apart and this is not the first time. The first time it happened I think is I bought pants for like two weeks only and it was torn apart as well. I did not comment or returned the item because maybe it's my fault I'm very active or whatever. But this time, I'm in the office and my pants were torn apart. 

Don't get me wrong, I really like your products but it would be nice if you make a little bit sturdy or I dont know how you call it in fabric but you know a bit stronger. 

This is my third pants that have been torn apart and I'm really sad about it. 

If you are reading this, I'm thankful but if not, then what can I do. 

From your loyal customer, 

Mayo           10:34 AM, 27th Jan                   Ammar                   Hi, My name is Ammar How may I help you?             10:36 AM, 27th Jan                   Ammar                   Thank you for your feedback we appreciated  your feed back and will forward your observation and feedback to the concern team           10:37 AM, 27th Jan                   Ammar                   Is there anything else I can help you with?            10:38 AM, 27th Jan                   Ammar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:38 AM, 27th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/425072