Subject: Ticket Assigned - Conversation with Ticking Cookie
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 26 Jan 2020 09:37:47 +0000

Hi Ammar Ali,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ticking  Cookie Ticking  Cookie                    Hello           01:20 PM, 26th Jan                   Bot                   أهلا مرة أخرى!           01:20 PM, 26th Jan                   Ammar                   Hi, My name is Ammar How may I help you?             01:21 PM, 26th Jan                     Ticking  Cookie                    Will i get my delivery today?           01:21 PM, 26th Jan                     Ticking  Cookie                    9768076247           01:21 PM, 26th Jan                   Ammar                   Can you provide me your order number            01:22 PM, 26th Jan                   Ammar                   May I request you to please stay on-hold while I retrieve the information.           01:23 PM, 26th Jan                     Ticking  Cookie                    Ok           01:23 PM, 26th Jan                   Ammar                   Please note that click and collect orders takes 2-4 business days           01:25 PM, 26th Jan                     Ticking  Cookie                    It was a home delivery           01:25 PM, 26th Jan                     Ticking  Cookie                    Not click and collect           01:26 PM, 26th Jan                     Ticking  Cookie                    Also it was said 24 hours home delivery           01:26 PM, 26th Jan                   Ammar                   it takes the same time           01:27 PM, 26th Jan                     Ticking  Cookie                    It has been 4days now           01:27 PM, 26th Jan                     Ticking  Cookie                    How much longer will it take           01:27 PM, 26th Jan                   Ammar                   if you do not receive  your order within two days please contact us again           01:30 PM, 26th Jan                   Ammar                   Is there anything else I can help you with?            01:32 PM, 26th Jan                   Ammar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           01:33 PM, 26th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/423662