Subject: Ticket Assigned - Conversation with Scarlet Globe
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 22 Jan 2020 06:51:43 +0000

Hi Ammar Ali,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Scarlet  Globe Scarlet  Globe                    Hi           10:36 AM, 22nd Jan                     Scarlet  Globe                    I have issues with refund           10:36 AM, 22nd Jan                     Scarlet  Globe                    this is 5th time I’m following up           10:36 AM, 22nd Jan                     Scarlet  Globe                             10:37 AM, 22nd Jan                   Ammar                   Hi, My name is Ammar How may I help you?             10:37 AM, 22nd Jan                     Scarlet  Globe                    What’s the status of my refund ?           10:38 AM, 22nd Jan                     Scarlet  Globe                    For the  product mentioned in the attachment?           10:39 AM, 22nd Jan                   Ammar                   May I request you to please stay on-hold while I retrieve the information.           10:40 AM, 22nd Jan                   Ammar                   Your refund was initiated on  19/01/20 and it will be credited to you account within 4-15 business days           10:44 AM, 22nd Jan                   Ammar                   Is there anything else I can help you with?            10:46 AM, 22nd Jan                   Ammar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:48 AM, 22nd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/416782