Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 22 Jan 2020 04:36:44 +0000

Hi Ammar Ali,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           08:27 AM, 22nd Jan                   Ammar                   Hi, My name is Ammar How may I help you?             08:28 AM, 22nd Jan                     User                    I want to know how i can arrange return in items i over bought??           08:28 AM, 22nd Jan                     User                    Instead of 1 i check my invoice and saw 4x items are the same?           08:29 AM, 22nd Jan                   Ammar                   Can you provide me your order number            08:29 AM, 22nd Jan                     User                    I have to close this and open my mail           08:30 AM, 22nd Jan                     User                    one moment           08:30 AM, 22nd Jan                   Ammar                   ok           08:30 AM, 22nd Jan                     User                    9767967604           08:31 AM, 22nd Jan                     User                    Order number           08:31 AM, 22nd Jan                     User                    still there?           08:32 AM, 22nd Jan                   Ammar                   Currently we can not cancel the items but you can receive them and return them           08:33 AM, 22nd Jan                     User                    How i can return them?           08:34 AM, 22nd Jan                     User                    through online?           08:34 AM, 22nd Jan                   Ammar                   Yes you can           08:34 AM, 22nd Jan                   Ammar                   You can return online purchases through the below three channels:

· You can contact our customer support team on to book a return and to be notified of the refund amount based on our return policy.

· You can also book the return online. You can log into your account and go to Order History. Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions.

· 

You can now drop off your return to any store           08:34 AM, 22nd Jan                     User                    okay, thank you           08:35 AM, 22nd Jan                   Ammar                   It was a pleasure assisting you. Thank you for shopping with us.           08:36 AM, 22nd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/416648