Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 21 Jan 2020 06:17:50 +0000

Hi Ammar Ali,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi.           09:51 AM, 21st Jan                     User                    I'm not getting the option to use my shukran points           09:51 AM, 21st Jan                     User                    to make an order           09:51 AM, 21st Jan                   Ammar                   Hi, My name is Ammar How may I help you?             09:52 AM, 21st Jan                   Ammar                   Hi, I'm not getting a response from you. Are we still connected?           10:03 AM, 21st Jan                     User                    yes           10:05 AM, 21st Jan                     User                    I wanted to know why i'm not getting the option to use my shukran points to make an order           10:05 AM, 21st Jan                     User                    it says I can use them but there's no option to           10:06 AM, 21st Jan                   Ammar                   You will first need to create a CentrepointStores.com account.
If you already have a CentrepointStores.com account, link your Shukran membership card by clicking "Shukran" in the "My Account" menu.

Here's how you can pay using your own Shukrans:

Log in to your account at CentrepointStores.com.
The "Checkout Payment" indicator on the payment page will help you determine how many points you can spend.            10:08 AM, 21st Jan                   Ammar                   Is there anything else I can help you with?            10:10 AM, 21st Jan                     User                    i'm logged in already           10:10 AM, 21st Jan                   Ammar                   Kindly share your registered email id for further assistance.           10:10 AM, 21st Jan                     User                    I've used my shukran card before this as well           10:10 AM, 21st Jan                     User                    [email-masked]           10:11 AM, 21st Jan                   Ammar                   but the Minimum  points should be 200 to allow you to use the points           10:12 AM, 21st Jan                     User                    okay           10:15 AM, 21st Jan                   Ammar                   Is there anything else I can help you with?            10:16 AM, 21st Jan                   Ammar                   Hi, I'm not getting a response from you. Are we still connected?           10:17 AM, 21st Jan                   Ammar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:17 AM, 21st Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/415251